The Hitch Store

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved.Regards, [redacted] ***

We will send this out today at no costIt was a complete misunderstanding and I have spoken to personnel involvedIt does say included "if available" however this is available so no problemsWe have been selling hitches online since and we always side with customersHope this clears that
up

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.Regards,[redacted]

We will refund the amount. The customer will see a refund back to their method of payment.