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The Holloway Group

204 W Main St, Inverness, Florida, United States, 34450-4855

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The Holloway Group Reviews (%countItem)

The above Brokers company misappropriated Landlords funds.
Ms. A and the Broker / Owner of the Holloway group misappropriate my funds. Pursuant to line #4 of the agreement Ms. A and the Broker / Owner kept pet fee of $275.00 which is owed to the Landlord and the addendum pursuant to the pet fee collected. Pursuant to line # 15 repairs shall not exceed 250.00 in one month and the difference directly billed to Landlord. Ms. A-M*** and Broker/Owner on several occasions went well over the $250.00 and attaching all of the Landlords rental income to pay for such charges. When confronted on these charges and to provide further documentation to support such "up charged" invoices Ms. A-M*** and the Broker / Owner and also the CPA failed to provided such additional information. Ms. A-M*** along with the Broker/ Owner of the firm further violated contracted by informing Landlord verbally to find another management company and failing to provide 30 day notice pursuant to line #3. This is evidence as by phone message left for Landlord. Ms. A-M*** along with the Broker/Owner created further financial hardship on the Landlord by keeping rental income which was they were not entitled too. Ms. A-M*** along with the Broker/Owner created further hardship by granting rent after Landlord instructed Ms. A-M*** and Broker/Owner not to grant residency and to vacate tenant as proof by further documented emails. Ms. A-M*** along with Broker/Owner refused occupancy of a section 8 unannounced to Landlord until further inquiry was made with Ms. A-M*** concerning this applicant. Landlord requested several times from Ms. A-M*** and Broker/Owner for documentation off all work requested before and after by proof of pictures and Ms. A- M and Broker/Owner refused request which is documented. When Ms. A-M*** and Broker/Owner did provide a picture of completed work which was not completed satisfactory Landlord was informed that work would be completed correctly but refused to send pictures of completed work despite several request and monies being taken from Landlord. Ms. A-M*** informed Landlord that she is of her own licensed and works independently from Broker/Owner and supporting documentation cannot be found to support such claim. Several attempts were made to Broker/Owner a Mr. John Holloway but he refused to respond and discuss these violations with Landlord. Ms. A-M*** and Broker/Owner may have violated the real estate entity under FS. 475.161-- Licensing of broker associates and sales
associates.

Desired Outcome

Ms. A-M*** along with the Broker/Owner shall provide the additional required / requested supporting documents to support these "up-charged" invoices and all other requested proof by Landlord. Also all funds to be reimbursed back to Landlord which totaled over $250.00 each month per contract and in which the Holloway group managed the properties of the Landlord until such both parties come to a mutual agreement and the Landlord is made whole once again.

The Holloway Group Response • Nov 26, 2018

Please see attached letter and correspondence in this matter.

Customer Response • Dec 02, 2018

(The consumer indicated he/she DID NOT accept the response from the business.)
Please see attached responses to Ms. Anderson responses.

Respectfully

The Holloway Group Response • Dec 08, 2018

#1 we do not owe Mr. anything. Below is a breakdown of monies collected on behalf of the property:

$1100 security deposit
$275 pet fee
$623 pro rated October rent
$1100 November rent

Total: $3098.00

Bills total:

Cleaning $280 Amy L
Initial Lawn Clean up $200 ***
Screen replaced/drawer repair $95 Jeff G
Debris Removal from Shed/dump run $200 Jonathan G
Last lawn cut prior to tenant moving in $45 K&H
Attorney charge to prepare lease $45
Install dishwasher, window locks, smoke detectors, etc. $262.06
Replace broken lights, door locks, etc. $168.97
Leasing fee for finding tenant: $550
Monthly management fee Oct + November 176.00

Total Bills: 2022.03

Income 3098.00
Expenses 2022.03
Total: 1075.97 balance

Paid to REMAX for release of deposit $1100

All money is accounted for. The pet fee was collected, however, expenses exceeded income and pet fee was used to pay owners bills.

Mr. "up charge" comments are false, as you can see what the invoices totaled, were what was paid to vendors. NOTHING MORE.

As far as I am concerned this matter is over. I'm not going to keep going back and forth on the same issues. Clearly what was collected is accounted for. Mr.s repetitive, insulting remarks and comments are not only false but inaccurate. I would suggest Mr. or his new property manager speak with the current tenants as to the condition of the home upon move in and what needed to be done to the home in order to rent it. Clearly Mr. had not seen the home and had no idea the condition of the home prior to the current tenants taking possession. As it is the Landlords responsibility to maintain the home when it is vacant and Mr. neglected his responsibilities in doing so, he has no one to blame but myself and my company. There is nothing left to go over. He received his money, he received a great tenant and the property was rented.

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Address: 204 W Main St, Inverness, Florida, United States, 34450-4855

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