If you are considering trying the free trial of diapers or any of there products you may want to think twice I was excited to see the cute diaper prints for the upcoming arrival of my sisters baby However, when I called to cancel my bundle within the day period my monthly bundle was still shipped I live in Canada My cc was charged for the monthly bundle and now I have pay to return the shipment back to there warehouse in California Buyers beware, shaddy business practices and the free trial is all a gimmick!
These diapers are the only ones my son can use without a rashSame with the body wash and wipesI love the healing balm and other cleaning productsAll around great from what I've tried so far
The Honest Co claimed to cancel my subscription and then restarted it again without my knowledge I had my subscription cancelled last month and even received a cancellation confirmation email and saw that my account was changed to inactive status on their website However, today I saw surprise charges on my credit card After looking into it, I saw that my subscription was "renewed" an order was placed and new diapers were on the way This is completely unacceptable This company makes it even more challenging since you are unable to cancel your subscriptions or your account online You must call them and pretty much beg the service rep to cancel your subscription
Amazing products and amazing customer service!!! Whenever you have a question about a products or your order they make sure to fix your problem with such a peaceful attitude! This company is a breathe of fresh air Thank you Honest Company!!
The Honest Company makes it very difficult to stop the monthly shipments of bundles This experience has destroyed my trust in this company, unfortunately
I can't get a hold of customer service to cancel my membershipI have called but on hold for to longToday I was given the option to leave my name and number and I could keep my place in line for a call backNever called backThe chat is also a long wait, was 5th in line for SEVERAL minutes
The Honest Companies Policy of requiring a phone call rather than a wrtten notice of termination of services with their company (which the Honest Compant does NOT recognize as valid), does not allow the consumer any way to protect themselves should disputes arise around when or if termination occurredIt will be a he said-she said situation with no consumer protectionsMy credit card requires a written notice so it can in fact be verifiedAny logical business model does so as well as values and respects their customers and wants to treat them fairlyThe Honest Company comes across feeling sleezy after you dig deeper and see their business model and how they choose to operate
If you are considering trying the free trial of diapers or any of there products you may want to think twice I was excited to see the cute diaper prints for the upcoming arrival of my sisters baby However, when I called to cancel my bundle within the day period my monthly bundle was still shipped I live in Canada My cc was charged for the monthly bundle and now I have pay to return the shipment back to there warehouse in California Buyers beware, shaddy business practices and the free trial is all a gimmick!
These diapers are the only ones my son can use without a rashSame with the body wash and wipesI love the healing balm and other cleaning productsAll around great from what I've tried so far
The Honest Co claimed to cancel my subscription and then restarted it again without my knowledge I had my subscription cancelled last month and even received a cancellation confirmation email and saw that my account was changed to inactive status on their website However, today I saw surprise charges on my credit card After looking into it, I saw that my subscription was "renewed" an order was placed and new diapers were on the way This is completely unacceptable This company makes it even more challenging since you are unable to cancel your subscriptions or your account online You must call them and pretty much beg the service rep to cancel your subscription
Amazing products and amazing customer service!!! Whenever you have a question about a products or your order they make sure to fix your problem with such a peaceful attitude! This company is a breathe of fresh air Thank you Honest Company!!
The Honest Company makes it very difficult to stop the monthly shipments of bundles This experience has destroyed my trust in this company, unfortunately
I can't get a hold of customer service to cancel my membershipI have called but on hold for to longToday I was given the option to leave my name and number and I could keep my place in line for a call backNever called backThe chat is also a long wait, was 5th in line for SEVERAL minutes
The Honest Companies Policy of requiring a phone call rather than a wrtten notice of termination of services with their company (which the Honest Compant does NOT recognize as valid), does not allow the consumer any way to protect themselves should disputes arise around when or if termination occurredIt will be a he said-she said situation with no consumer protectionsMy credit card requires a written notice so it can in fact be verifiedAny logical business model does so as well as values and respects their customers and wants to treat them fairlyThe Honest Company comes across feeling sleezy after you dig deeper and see their business model and how they choose to operate