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The Hospital Activity Book For Children Ltd.

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The Hospital Activity Book For Children Ltd. Reviews (3)

Dear [redacted],I have reviewed your concerns regarding the invoice that was sent to you from our company.  Our Accounts Receivable personnel have provided you in great detail what transpired from our company and a conversation that occurred.  In that conversation (which I reviewed, that is...

kept for training purposes), my employee spoke directly to you and noting by sending over the Proof Invoice we would be reserving a spot in the book for your company, to which you agreed and stated "send it over".  [redacted], this is why we proceeded and sent it to the same e-mail we sent you the reminder of an overdue payment, which you responded to.  If the e-mail was incorrect it would have bounced back and a notification arrives for us to correct this.[redacted], you indicated in your correspondence to us; you did not ask for this, we had the incorrect e-mail, and then you had no recollection of authorizing anything.  Sir you did give us approval that is the only reason we proceeded.  We kept our commitment and hope you are able to keep yours.  If you wish to speak with me directly prior us sending this on, please do so and you can obtain my information via our company website.Regards,Erin

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

[redacted],I have come to the same conclusion that we as a company did everything we should have.  You had agreed, and we therefore went forward.  We kept our commitment to ensure these books went out to the children, and in the end that is the most important thing.  Our energies are best served working with the institutions across Canada, and will therefore cancel this invoice immediately.Regards,Erin

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Address: 10177 105 St NW, Edmonton, Alberta, Canada, T5J 1E2

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