I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
the product in said complaint failed before the warranty date. It actually failed 3x before the warranty date, no matter how well I cared for them.
Regards,
[redacted]
This customer is no longer welcome to our establishment and is on the verge of getting a harassment charge placed. We have tried our best to service this customer as you can't tell by her complaint. The items she tries to warranty are abused and are not covered under warranty. This is not out first...
encounter with her. If she returns to our establishment charges will be filed.
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
the product in said complaint failed before the warranty date. It actually failed 3x before the warranty date, no matter how well I cared for them.
Regards,
[redacted]
We have reached a compromise that satisfied both parties. We consider this matter resolved.
This customer is no longer welcome to our establishment and is on the verge of getting a harassment charge placed. We have tried our best to service this customer as you can't tell by her complaint. The items she tries to warranty are abused and are not covered under warranty. This is not out first...
encounter with her. If she returns to our establishment charges will be filed.