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The Junk Army

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The Junk Army Reviews (4)

It took Mr. B[redacted] three and a half months to respond to the Revdex.com complaint.  Does anything else really need to be said?  His response is erratic and rife with typos and spelling errors.  Even when responding to a legitimate complaint, he is seeking to intimidate me with threats of a law suit.  Attached is part of our text exchange.  I am not the property owner.  I was directed to hire him by the property owner.  I never received an invoice.  On the day he provided the estimate, he assured me he could complete the job in a single day.  He did not.  He then assured me he would return the following day.  He did not.  I then contacted him on Monday, August 14 and Tuesday, August 15.  He eventually replied with nonsense and threats.  He then badgered me until I had to file a complaint with the local police.  I wish I had never contacted him to begin with.   
Regards,
[redacted]

From: sean b[redacted] <junkarmy@[redacted].com>Date: Thu, Aug 17, 2017 at 10:34 AMSubject: Invoice [redacted]To: [redacted].comHello [redacted]This is Sean B[redacted] with The Junk Army. In [redacted] complaint she said I never sent [redacted] an invoice. I am forwarding you the email and the invoice I...

sent to [redacted] lies constantly. As you can see I sent a invoice.Hello [redacted]Sorry for the message earlier but [redacted] has not been acting professional and after she hired me and I did 90% of the work she cut off communication and would not have a conversation about the situation. Anyway she said you will be making payment. Please call me so we can discuss this situation.I was contacted by [redacted] on August 10th and gave her a estimate for $500 to clean up her property. We returned on or around the 11th and started the project. We where there for over two hours and completed 90% of the initial project plus we removed some additional brush and trash that she said she would pay for. We removed everything except a few cinder blocks, ten pieces of lumber and two metal post that where in the ground. We told her we would return in a few days to finish the project. Two days later I received a text saying she hired another company and there is no reason for me to return. She said she hired another company to finish and I would not be receiving payment. I told her to provide a invoice from a legitimate company and we could take that off the bill. She never hired another company. I returned to the property to see the post where still there. At that time she told me the owner was going to pay me and I was to send him an invoice and I did. I. never heard from him and she never answered one phone call. I called her daily and left messages with no response. I forwarded you a email that I sent to [redacted]. So that is just another lie when she said I never sent a invoice. All I wanted was to be paid but could not get ANY response from anyone about payment. I was going to let this go but I still have all text and documentation including days of phone calls to [redacted] with not ONE returned phone call. I will be filing a law suit against [redacted] and [redacted] on Monday. Actually this complaint will help my law suit because I have lots of documentation proving this report is false and she lies constantly.  I will be bringing two witnesses to court. If she would like to settle and pay me four hundred dollars I would accept that. If not I can prove this report is false and I will be suing for a extra $5,000 for writing a false report and dropping my long time A+ rating to a C+

I am responding to complaint #[redacted]
 
[redacted] called Junk Army and stated he had worked with us in the past and  needed a great...

price for some demolition. I checked our customer data base and knew he was not telling the truth about being a repeat customer. I gave him a price for the demolition and he asked at that time if we require half down. I told him that we didn’t need half that $500.00 would be sufficient. The check was not cashed that day. In fact it was made out to Junk Army and deposited in a Junk Army bank account. It is against the law for a bank to cash a business check. It was not supposed to be deposited on the start date it was a deposit for upcoming work. [redacted] then states in his report that Junk Army never showed up and did not respond to a single query since. I copied My [redacted] bill and pasted it below. The initial Text was sent two days before start date. [redacted] said he wanted to cancel because he found someone cheaper. Schedules had been made and sub-contractors hired and paid. We had to turn down a much better paying demolition project because we were already booked. I told [redacted] that the deposit was nonrefundable but we would gladly still do the demo work if he liked  [redacted] said Several unappropriated vulgar words and threatened me.   At that time I was done with [redacted]. Again he stated in his report that there was no conversation and we hadn’t respond to any of his concerns and have gone dark. I see three dates below that Junk Army communicated with [redacted] about the cancellation and refund.
 
[redacted]
 
 
These are dates of text form my [redacted] account
03/05/2014, 7:53 AM      [redacted], SD        ###-###-####   Outgoing             Text   ... /> 03/05/2014, 7:51 AM      [redacted], SD        ###-###-####   Incoming             Text   ... /> 03/05/2014, 7:51 AM      [redacted], SD        ###-###-####   Incoming             Text   ... /> 03/05/2014, 7:40 AM      [redacted], SD        ###-###-####   Outgoing             Text
 
03/01/2014, 6:47 AM      [redacted], SD        ###-###-####   Incoming             Text   ... /> 03/01/2014, 6:36 AM      [redacted], SD        ###-###-####   Outgoing             Text

Review: The Junk Army came out to give me an estimate on our deck to be removed. They asked for an initial deposit of $500 of which would be cashed on the start of demolition. They ended up cashing that day and then never showed up and have not responded to a single query since. I have left numerous voice mails and texts. I have asked for my refund but they haven't responded to any concerns and have gone dark.Desired Settlement: I would like a refund as none of the services were performed. This is a complete scam of a company. What he did could be considered criminal.

Business

Response:

I am responding to complaint #[redacted]

[redacted] called Junk Army and stated he had worked with us in the past and needed a great price for some demolition. I checked our customer data base and knew he was not telling the truth about being a repeat customer. I gave him a price for the demolition and he asked at that time if we require half down. I told him that we didn’t need half that $500.00 would be sufficient. The check was not cashed that day. In fact it was made out to Junk Army and deposited in a Junk Army bank account. It is against the law for a bank to cash a business check. It was not supposed to be deposited on the start date it was a deposit for upcoming work. [redacted] then states in his report that Junk Army never showed up and did not respond to a single query since. I copied My [redacted] bill and pasted it below. The initial Text was sent two days before start date. [redacted] said he wanted to cancel because he found someone cheaper. Schedules had been made and sub-contractors hired and paid. We had to turn down a much better paying demolition project because we were already booked. I told [redacted] that the deposit was nonrefundable but we would gladly still do the demo work if he liked [redacted] said Several unappropriated vulgar words and threatened me. At that time I was done with [redacted]. Again he stated in his report that there was no conversation and we hadn’t respond to any of his concerns and have gone dark. I see three dates below that Junk Army communicated with [redacted] about the cancellation and refund.

These are dates of text form my [redacted] account

03/05/2014, 7:53 AM [redacted], SD ###-###-#### Outgoing Text --

03/05/2014, 7:51 AM [redacted], SD ###-###-#### Incoming Text --

03/05/2014, 7:51 AM [redacted], SD ###-###-#### Incoming Text --

03/05/2014, 7:40 AM [redacted], SD ###-###-#### Outgoing Text

03/01/2014, 6:47 AM [redacted], SD ###-###-#### Incoming Text --

03/01/2014, 6:36 AM [redacted], SD ###-###-#### Outgoing Text

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Description: Home Improvements

Address: 1624 Wainwright Dr, Reston, Virginia, United States, 20190-3429

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