The Katz Law Firm, P.C.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***I have contacted and spoken with upper management at *** USAThey were very understanding and apologetic about this whole misunderstandingI have worked everything out directly with them. They have assured me I would be cleared of any activity/balance related to Achme credit check and Katz Law FirmThank you for your time and consideration.Sincerely,*** ***
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Sincerely,
*** ***

Dear Sir or Madam:I am writing in response to *** ***'s complaint*** *** makes several assumptions in her complaint which are in fact incorrectFirst of all, *** *** writes that she first thought we were engaging in fraud and she later admits to writing the check at issue and
she confirms with our client that we are in fact collecting properly on her checkNext, she assumed that because her nursing license was approved, her check must have cleared. This is not the caseIn fact, *** ***'s check had not yet been deposited and she had an obligation to keep her account open to cover her outstanding checksInstead, she closed her account before her check to *** cleared *** does not keep track of cleared checks and her account was likely noted "paid" merely because she had submitted a check with her applicationHowever, her actual check bounced due to her closed account and she therefore remains liable for the bounced check and all applicable collection costs pursuant to the Uniform Commercial Code and Federal case law.Please note that *** *** was advised by our client Acme Credit Services that letters were sent to the address on her check (the only address Acme initially had for her) as well as to her new address*** *** assertion that these letters should have been sent registered is irrelevant as there is no requirement that Acme send bounced check notifications via registered mailAs *** *** is ultimately the only person responsible for keeping track of her financial affairs, she had the obligation to ensure that funds remained in her account to cover the outstanding *** check. Since she closed the account before making sure this check cleared, she is solely responsible for the costs associated with collecting on the check.In response to *** ***'s statements that we did not communicate with her after she sent a proof of receipt, this is untrue. We did not immediately respond to her because we were waiting to send her a copy of her bounced check, and we subsequently sent her a copy of the bounced check showing that the account had been closedAs we have sent *** *** evidence of her bounced check and she has admitted to closing her account before the time it could have been deposited, I see no reason for this complaint as we are operating within lawful parameters.Thank you,The Katz Law Firm, P.C

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

This matter has been resolved with the complainant.  Please confirm with him and close this complaint.

Dear Sir or Madam,I am writing in response to [redacted]'s complaint.  According to the legal assistant who originally spoke with [redacted] made a promise to pay the full balance in two equal monthly payments and [redacted] authorized us to charge...

her card twice. Once we processed the second charge authorization as agreed upon, [redacted] called in to complain and stated she did not agree to the second payment.  However, the legal assistant who took [redacted]s credit card information could not have accepted a less than full balance payment arrangement as the firm has no authority to settle accounts for less than the full balance. Additionally, a supervisor got on the phone to assist [redacted] and explained that the card had only been authorized and not yet charged and we could immediately cancel the authorization if she wished but she would still be responsible for the balance of the account. However, [redacted] did not request us to cancel the authorization. I (the lead attorney at the firm) then took the time to personally contact [redacted] and offered to refund the second payment and arrange a payment plan and she refused and told me to keep the money. She therefore agreed to the second payment and has no basis to complain at this point. I feel our actions went above and beyond what was expected of us and I feel this complaint has no merit. Thank you.Sincerely,[redacted].

Review: 04/**/2015

Dear Revdex.com,

Tuesday, 04/**/2015, [redacted] from Katz law firm in New York called my cell phone telling me I have to pay them around 460 dollars because of a bounced check which I had originally wrote August **, 2014. I am a new resident of Charleston, S.C. At first I thought it was fraud however [redacted] from Katz law firm seemed to have specific details. I paid $51.50 with a personal check, from Ohio, August **, 2014 for a background check in order to obtain my Registered Nurse license for the state of South Carolina. On the background application it specifically states nothing will be processed until the funds are received. I followed up on line for the successful completion of my nursing license. The status was clearly “pending” until it was complete. On September *, 2014 the status did change, I then had my active nursing license in South Carolina. From then on I had no indication there was a problem with a “bounced check." I allowed four months before closing my checking account before moving and switching banks.

In receiving this call, I called the background check department ([redacted]) the next day, 4/**/2015 to obtain a receipt. According to the receipt the whole balance of $51.50 was paid and processed on 8/**/2014. I told her there is suspicion. Katz law firm stated my background check was was never paid, verified my name, original check number, and bank account information for my previous bank. Katz told me my check was not “cashed until January **, 2015." I found this hard to believe since I obtained a receipt from [redacted] (the background check company) and since my Registered Nurse license was approved in the new state. Evidently, they then sent my information to collections agency since my checking account in Ohio was then closed. I then called Acme Credit Services, this is who Katz law firm told me had contacted them. They allegedly sent three notices. The first to my Ohio address which was returned, the next two allegedly to my S.C. address. I have no proof they sent anything nor did I ever receive. Being a professional I take the mail seriously. Had it been of importance before passing it on to Katz it should have been sent registered. Now, Katz says I owe around 460 dollars. I asked why so much for an original check of $51.50? I explained “I do not mind paying the $51.50 if this is legit”. [redacted] from Katz said "No you have to pay it all so we can pay the lawyer/attorney fees or it will affect your credit by April **, 2014." I also asked for a full breakdown of why I owe so much more than the original check. [redacted] said she did not have to break it down for me.

On the phone [redacted] was rude and hard. She never responded via email again after the proof of the receipt was sent to her. She said she will typically not communicate via email and therefore request only to communicate by phone. This was after she left me a voice mail of her email on my phone so we could communicate via email, which I still have saved. I have not received any documents from Katz, only phone conversation threatening my credit.

I feel I am completely innocent and now being harassed and threatened by Katz law firm to ruin my credit.

Sincerely,

[redacted]Desired Settlement: I would like my charges to be dropped.

Business

Response:

Dear Sir or Madam:I am writing in response to [redacted]'s complaint. [redacted] makes several assumptions in her complaint which are in fact incorrect. First of all, [redacted] writes that she first thought we were engaging in fraud and she later admits to writing the check at issue and she confirms with our client that we are in fact collecting properly on her check. Next, she assumed that because her nursing license was approved, her check must have cleared. This is not the case. In fact, [redacted]'s check had not yet been deposited and she had an obligation to keep her account open to cover her outstanding checks. Instead, she closed her account before her check to [redacted] cleared. [redacted] does not keep track of cleared checks and her account was likely noted "paid" merely because she had submitted a check with her application. However, her actual check bounced due to her closed account and she therefore remains liable for the bounced check and all applicable collection costs pursuant to the Uniform Commercial Code and Federal case law.Please note that [redacted] was advised by our client Acme Credit Services that letters were sent to the address on her check (the only address Acme initially had for her) as well as to her new address. [redacted] assertion that these letters should have been sent registered is irrelevant as there is no requirement that Acme send bounced check notifications via registered mail. As [redacted] is ultimately the only person responsible for keeping track of her financial affairs, she had the obligation to ensure that funds remained in her account to cover the outstanding [redacted] check. Since she closed the account before making sure this check cleared, she is solely responsible for the costs associated with collecting on the check.In response to [redacted]'s statements that we did not communicate with her after she sent a proof of receipt, this is untrue. We did not immediately respond to her because we were waiting to send her a copy of her bounced check, and we subsequently sent her a copy of the bounced check showing that the account had been closed. As we have sent [redacted] evidence of her bounced check and she has admitted to closing her account before the time it could have been deposited, I see no reason for this complaint as we are operating within lawful parameters.Thank you,The Katz Law Firm, P.C.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted]. I have contacted and spoken with upper management at [redacted] USA. They were very understanding and apologetic about this whole misunderstanding. I have worked everything out directly with them. They have assured me I would be cleared of any activity/balance related to Achme credit check and Katz Law Firm. Thank you for your time and consideration.Sincerely,[redacted]

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Review: I received a call from Katz Law Firm by [redacted] on 6/**/2013. She was aggressive and rude stating I owe money on an outstanding dept and it must be resolved by end of business day today or they will take legal action. I explained I had no idea what she was talking about. She asked if I lived on [redacted] and I stated I haven’t in over 3 years. I asked her to send me whatever information she had in writing so I can look at it. She stated she would and all email correspondence is below. I’ve yet to this day been told why they are calling me and what they want. Sent on 6/** by me to Katz I just received a call from [redacted] requesting payment on a delinquent account. I’m not aware of, have any details of, or have every received any notification of this issue. Please send all information regarding this matter for my attorney and myself to look over. Thank you, [redacted] I received the canned email below on 6/**. Thank you for interest in The Katz Law Firm, PC. Your email has been received by this office. The information you have shared will be reviewed by a member of our staff and distributed to the appropriate department or person at our firm. If necessary a member of the staff at our firm will respond in short time. Sincerely, Management Team The Katz Law Firm, [redacted] Phone [redacted] Fax [redacted] On 6/** I then received a call that went to voicemail from [redacted] stating she had questions about my email and to call her. I then send the email below. I sent the email below on 6/** I just received a voice message from [redacted]; please send all correspondence through email. I still have no information from you what you want and why. If you have any questions, please send them to me. Respectfully [redacted] I then received the canned email below. Thank you for interest in The Katz Law Firm, PC. Your email has been received by this office. The information you have shared will be reviewed by a member of our staff and distributed to the appropriate department or person at our firm. If necessary a member of the staff at our firm will respond in short time. I didn’t not receive anything else from Katz Law Firm. On Thursday 6/** I started getting voice mails from [redacted] stating they have not heard from me and this is there second attempt at getting hold of me. I then sent the email below on 6/**. I just received a voice mail form [redacted]. This is my third request for you to send me details why you are calling. Again, I’m not aware of, have any details of, or have every received any notification of this issue. Please send all information regarding this matter for my attorney and myself to look over. If you call me again without sending me the requested information I will notify the BB, my attorney, and will publish publicly all phone calls and emails you have sent. Respectfully, [redacted] I then received an email from [redacted] below on 6/**. He didn’t even use my correct name. [redacted], Apologies for not getting back to you sooner and I will make sure you do not receive any further phone calls. Please forward your attorney’s contact information so I can deal with him/her directly. Thank you. Sincerely, [redacted] Esq. I then replied with the email below on 6/**. [redacted]nbsp;[redacted] I will not send you anything untill you send me all the details why you are calling me. Sir for the forth time, I’m not aware of, have any details of, or have every received any notification of this issue. Please send all information regarding this matter for my attorney and myself to look over. Respectfully, [redacted] I received this email below on 6/**. Please cease and desist from sending emails to this firm regarding this matter. This is not our standard method of communication. Thank you. Sincerely, [redacted].Desired Settlement: A detailed written explanation what the issue is and what they want as well as an apology for harassing my ex-wife and me.

Business

Response:

Dear Sir or Madam:

I am writing in response to the complaint ID referenced above. By way of answering the complaint, and resolving this matter, we have mailed a letter to the complainant outlining what this matter concerns. We trust we will hear back from [redacted] after he receives such letter. Therefore, I request that you mark this matter answered and close it in your files. Thank you. Please feel free to contact our office with any questions or for further clarification.

Sincerely,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

I have not received anything from the business in reference to complaint ID# [redacted]. I do not consider this complaint resolved or addressed. I still have not heard anything from The Kats Law Firm in either writing or verbally of what the issue is.

Thank you

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

As we discussed, I am writing to follow up on the above referenced complaint As we previously notified your office, we sent a letter directly to the complainant on or about July **, 2013. [redacted] apparently responded that he never received any letter from my office. However, as the attached package that [redacted] sent to me clearly shows, [redacted] not only received my letter, he also responded and admitted to the underlying debt. As such, I respectfully request that you mark tlris complaint resolved and show that [redacted]'s complaint was without merit and should be stricken from our record. I look forward to your response.

Thank you. Please feel free to contact our office with any questions or for further

clarification.

Review: Katz law firm made an unauthorized charge to my checking account. I agreed to a one time payment. They drafted two payments. I refused to pay all the fees. With them taking the second payment, they got their fees. The representative lied and said I agreed to the entire amount to pay. I did not.Desired Settlement: I want full reimbursement of the second payment. I want all of it returned to my account within 2 days.

Business

Response:

Dear Sir or Madam,I am writing in response to [redacted]'s complaint. According to the legal assistant who originally spoke with [redacted], [redacted] made a promise to pay the full balance in two equal monthly payments and [redacted] authorized us to charge her card twice. Once we processed the second charge authorization as agreed upon, [redacted] called in to complain and stated she did not agree to the second payment. However, the legal assistant who took [redacted]s credit card information could not have accepted a less than full balance payment arrangement as the firm has no authority to settle accounts for less than the full balance. Additionally, a supervisor got on the phone to assist [redacted] and explained that the card had only been authorized and not yet charged and we could immediately cancel the authorization if she wished but she would still be responsible for the balance of the account. However, [redacted] did not request us to cancel the authorization. I (the lead attorney at the firm) then took the time to personally contact [redacted] and offered to refund the second payment and arrange a payment plan and she refused and told me to keep the money. She therefore agreed to the second payment and has no basis to complain at this point. I feel our actions went above and beyond what was expected of us and I feel this complaint has no merit. Thank you.Sincerely,[redacted].

Review: I owed a debt to van loon animal hospital. My brother wrote several checks to help me out in order for me to make monthly payments. One of which I payed in June of 2012. Now almost 4 years later katz law firm calls my wife looking for my brother, they are string that there client cross check also known as qualia are the one that payed the monthly amount due. Now according to van loon animal hospital, and their bank neither one uses that check guarantee company (cross check). I have researched both cross check and katz law and they seem on the up and up, with an A+ and a A- respectfully according to your Web site.

My brother spoke with the representative of katz and gave permission to disclose the account with me. The gentleman, mark, that I spoke to at katz was very defensive and quick to get angry even before I mentioned my suspicions of this "debt collection" due to his suspicious and jumpy nature. I asked for the amount of the check its was for $105.00 and now the are looking as to whether or not to proceed with a law suit against my brother since his name is on the check or if they are going to receive payment of $220. 59. The debt is mine not his for one. For two when I requested paper work verifying the debt, due to my suspicions, and the fact that I've been frauded before, he started becoming hostile toward me and refused to speak with me any more.Desired Settlement: All I am looking for is validation that this is a real debt, as I said before the animal hospital and their bank do not use this cross check/qualia company, and if it is real I want a way to settle the matter with all parties satisfied.

Business

Response:

This matter has been resolved with the complainant. Please confirm with him and close this complaint.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I received a letter in the mail saying I own them 863.98 on two bad checks that I wrote in july of 2011. I have taken care of both of these. one for 80.00 and the other for 105.00. it was to ayerco gas station, I have called them and they called there big bosses,they agree I have taken care of them . the down fall they shread all paper work after.. I called the katz firm, they were very rude, [redacted] gave me the number to the supervisor, heather was all the name she gave me and answered the phone with just hello. she insisted I owed these depts, and was not professional, at all, would not even listen to me .demanding I prove to her that I paid. all I have the money receits, that does not have who to on it so its not exceptable, I told I can give the name and number to my bank and the ayerco, to see for herself, she said verbal is not good enough, that she don't know if im "lying " about it , I have no other proof,a and don't want to do , I am no longer on the bad check list and havnt been since, I do not want this on my credit . I do not owe it and she couldn't even explain why it was a total of 863.98.Desired Settlement: I don't know what to do to handle this, they just keep demanding I owe this and I do not want it taking care of and off my credit

Business

Response:

Please be advised that this letter shall serve as my [redacted]'s response to complaint ID [redacted]. The simple fact is that Ms. [redacted] admits to writing two (2) bad checks in July 2011. Ms. [redacted] claims to have resolved the issue but has no proof of payment for these debts. We were asked to collect on the checks,and will continue to do so.

Please advise Ms. [redacted] to contact my office immediately so we can resolve this matter amicably at this time. Please contact our office if you have any further questions.