The Keystone Plus Construction Corporation

Review: I HAVE BEEN TRYING TO GET AN AIR CONDITIONER INSTALLED CORRECTLY SINCE JUNE 2011.THE FIRST ONE WAS PUT IN WITH NO SLEVE. IT WAS REMOVED FROM THE WINDOW. THE SECOND ONE WAS INSTALLED JUNE 26,2012. IT WAS NOT INSTALLED PROPERLY, WHEN IT RAINED WATER CAME IN THRUOGH THE WINDOW. I HAD TO TAKE IT OUT TO PREVENT WATER DAMAGE. I CALLED THE TECH. CAESAR, WHO PUT IT IN. I WAS TOLD TO CALL WHEN IT WAS TIME TO PUT IT BACK IN THE WINDOW. JUNE 18,2013 AT 4:35 PM I SPOKE WITH [redacted] ABOUT THE PROBLEM.HE SENT [redacted] THE TECH. WHO PUT IT IN, HE DIDN'T HAVE ALL THE PARTS TO COMPLETE THE INSTALLMENT. SINCE THEN I HAVE CALLED SEVERAL TIMES [redacted] WAS ALWAYS TO BUSY TO FINISH THE JOB. ON JULY 5,2013 I CALLED [redacted] LEFT A MESSAGE FOR HIM TO CALL ME HE NEVER RETURNED MY CALL. I CALLED [redacted] THE TECH. ON JULY 18 AT 7 :14 AM TO FIND OUT WHY HE HAD NOT RETURNED TO COMPLETE THE WORK. HE TOLD ME HE WAS BUSY AND HE WOULD SEND SOME ONE. HE HUNG UP ON ME BEFORE I COULD COMPLETE THE CONVERSATION.AS OF TODAY NO ONE HAS COME TO DO THE WORK.Desired Settlement: I WOULD LIKE TO HAVE THE PART SENT TO ME SO I CAN GET SOMEONE ELSE TO INSTALL IT. I DON'T WANT ANYONE FROM THAT COMPANY IN MY HOME.