The Kileidoscope LLC

This consumer response is a copy and paste by Revdex.com staff.This organization was contracted and paid to completed a screen printing service on shirts that were provided to themThis organization did not complete the job and sold shirts that did not belong to themIn a previous complaint the company stated that the shirts would be returned by a certain dateThat date has come and goneThe shirts have not been replacedPrevious Complaint The Kileidoscope LLC was secured and paid to complete a screen printing service only for a youth volunteer organizationThe shirts were provided to The Kileidoscope to perform the service (adding an image only)The service was NOT completedThe Kileidoscope was still PAID for the service that was NOT completedThe shirts were supposed to be returned to the organization's program manager, who received a request for remaining items to be shipped to another locationThe Kileidoscope used shirts from the organization for personal and/or professional gainPermission was not given to Kileidoscope to use the shirts nor donate themOn several occasions, the shirts were requested back and the organization did not respondOn May 7th, the Kileidoscope stated that the shirts would be replacedI have not heard from the the company since nor have I receive the shirts backThis organization has shown poor customer service skills and has used materials from a youth organization for personal and professional gainI would like the shirts returned immediatelyThere were (blue) in one order and (Gray) in the other in assorted sized ranging from small-3XL.Desired Outcome:Replacement of shirts light gray and light blue or refund of $

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

The owner provided Revdex.com with a business response over the phone.The owner said the consumer will have her t-shirts by September 15, 2017, however, the owner said the consumer has communicated that she only wants plain t-shirts (without images), because the consumer's business has dissolved.