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The Landings Apartment Reviews (2)

27 August 2014
Dear [redacted],Your recent correspondence regarding the aforementioned former resident of The Landings Apartments has beenforwarded to me for review and response. In the complaint, the resident disputes Security deposit deductions and seeks reimbursement for said...

charges.For your ease of reference, section A2 (“Return of Security Deposit") of the Home Properties lease agreement details the terms under which the security deposit is returned, to include: the apartment has been vacated, the rent and other charges due under the lease have been paid, proper notice to vacate has been received, personal property has been removed, and the apartment is left in good and clean order.In [redacted]'s case, the deductions from his security deposit result from $182.85 in unpaid utility charges (water, sewer, heat and trash) for the period 22 March 2014 through 6 May 2014 and from $199.93 in apartment damages assessed. Specifically, as part of the apartment's upgrade, [redacted]'s range was newly purchased on 24 February 2011. Upon move-out inspection, it was determined that the appliance incurred damage beyond normal wear and tear yet had not exhausted its useful life to warrant full replacement. The resident was then charged the appliance parts expense realized by Home Properties to restore the range to its appropriate operating condition.Within the mandated 30-day period from move-out, [redacted] was issued a check in the amount of $367.67, equal to his $750,00 security deposit less the charges referenced above, along with his Statement of Deposit Account which details the final reconciliation of a resident's rental account. Shortly thereafter, a conversation took place between [redacted] and the community's Assistant Property Manager in which the status of the security deposit was again explained and subsequently, pictures of the damaged range were forwarded to the resident on 23 May 2014.Accordingly, it is the position of Home Properties that [redacted]'s rent account and security disposition were handled fairly and equitably, applying the same business principles and rationale as we would with any resident, and that the reconciliation stands pat.This letter is sent with full reservation of our rights, including but not limited to any attorneys fees allowable by law, and is not an attempt to collect a debt; any information obtained will be used for that purpose.If I may be of further assistance, please do not hesitate to contact meldirectly at [redacted] or via e-mail at [redacted],Best regards,Kim M
Regional Property Manager

Review: Did not return the depositDesired Settlement: A return of the entire deposit

Business

Response:

27 August 2014Dear [redacted],Your recent correspondence regarding the aforementioned former resident of The Landings Apartments has beenforwarded to me for review and response. In the complaint, the resident disputes Security deposit deductions and seeks reimbursement for said charges.For your ease of reference, section A2 (“Return of Security Deposit") of the Home Properties lease agreement details the terms under which the security deposit is returned, to include: the apartment has been vacated, the rent and other charges due under the lease have been paid, proper notice to vacate has been received, personal property has been removed, and the apartment is left in good and clean order.In [redacted]'s case, the deductions from his security deposit result from $182.85 in unpaid utility charges (water, sewer, heat and trash) for the period 22 March 2014 through 6 May 2014 and from $199.93 in apartment damages assessed. Specifically, as part of the apartment's upgrade, [redacted]'s range was newly purchased on 24 February 2011. Upon move-out inspection, it was determined that the appliance incurred damage beyond normal wear and tear yet had not exhausted its useful life to warrant full replacement. The resident was then charged the appliance parts expense realized by Home Properties to restore the range to its appropriate operating condition.Within the mandated 30-day period from move-out, [redacted] was issued a check in the amount of $367.67, equal to his $750,00 security deposit less the charges referenced above, along with his Statement of Deposit Account which details the final reconciliation of a resident's rental account. Shortly thereafter, a conversation took place between [redacted] and the community's Assistant Property Manager in which the status of the security deposit was again explained and subsequently, pictures of the damaged range were forwarded to the resident on 23 May 2014.Accordingly, it is the position of Home Properties that [redacted]'s rent account and security disposition were handled fairly and equitably, applying the same business principles and rationale as we would with any resident, and that the reconciliation stands pat.This letter is sent with full reservation of our rights, including but not limited to any attorneys fees allowable by law, and is not an attempt to collect a debt; any information obtained will be used for that purpose.If I may be of further assistance, please do not hesitate to contact meldirectly at [redacted] or via e-mail at [redacted],Best regards,Kim MRegional Property Manager

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Description: Apartments

Address: 1818 Catasauqua Road, Bethlehem, Pennsylvania, United States, 18018

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