The Law Offices of Jason Giannetti, Esq.

RevDex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] . Regards, [redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
Regards,
*** ***

The client came to us after having represented himself in housing court in a case in which the judge not only ruled against him with regard to his eviction, but also found a judgment of outstanding rent in excess of $900.00. When the client came to us, we contracted with him to negotiate with
the landlord and "contact agencies in order to remove previous rental case from record and investigate statute of limitations for return of security deposit and other moneys owed to client." It turned out that, by the time the client got us the court documents we needed, the day appeal limit had already run. There was nothing we could do in court to undo what the client had done by representing himself. We made many phone calls to the VA to reinstate him to the program he was in and we sent them documentation that they requested. The client was not in contact with us for many months. When we did hear back from the client, he told us that he had been hospitalized due to a severe medical condition. When we were back in contact, we again resumed our conversations with the VA to reinstate him and we got the landlord to agree to waive the $900+ judgment. We sent a release to the landlord and asked him to sign it and send it to the court. When we followed up by phone with the landlord to confirm that he had received it and sent it it, at first he wouldn't take our phone calls. Then, when my associate got him on the phone, he had apparently changed his mind and said, "No way, I won't sign anything until *** pays us what he owes us." I related this to the client. He then responded with many threats of violence saying, among other things, that he has an assault rifle and ammunition and he will use it on the judge and the landlord and other people. I expressed to him that I was very concerned for his own safety as well as the safety of others. Since he had already given me permission to speak with the VA counselor assigned to his case (thereby avoiding any breach of confidentiality), I called up the VA officer and reported that I was very worried about *** and that I just wanted him to get the help he needed. The counselor took *** words very seriously. He spoke to *** and *** reiterated his threats and, in those threats, he included ME as a target The matter was escalated to the counselor's supervisor who then reported it to the authorities. Even though I was the target of the threats, I have not gone to the police to file charges (which I could do), since I don't want to see the client arrested. I just want him to seek help. I was told last week by the VA counselor that the VA has agreed to pay the money owed to the landlord and thereby reinstate the client in the VA assistance program. I was very glad to hear that since that is the resolution the client was hoping for. I was very saddened that it took such extreme measures and threats of violence by the client. I still want the client to get help. I also want him to know that I am working for him every day. Just today I sent to the VA officer the documents he requested to get *** reinstated in the program. I certainly hope that the client will get the housing he needs and not end up in prison for threatening such violent actions. The police take this sort of threat very seriously. Normally, I wouldn't respond at such length and in such detail to a Revdex.com complaint, however, I have had to sever my communication with the client because of his violent, harassing, racist, and homophobic remarks that he has sent to me via text messages. I truly wish he know how much I have done for the client. If I were billing by the hour, this case would have already surpassed $in attorney fees. I wish the client the best and also hope to never hear from him again

The client signed and agreed to hire us for legal services and representation. This case was not (and cannot be, by the rules of lawyers' professional responsibility) a contingency case. In other words, there is no agreement that the client only pay if her case is resolved to her
satisfaction. She hired us to work on her case, which we did diligently. She had the choice between hiring us at $200/hour and a flat fee for the services outlined in the signed Agreement. She chose a flat fee. When, after a couple of weeks, the client changed her objectives, we even reduced her flat fee by $to reflect the change of services we would provide, even though we had already begun (and substantially completed) the work she had hired us for at the original price. Then, only two months into working on the client's case (and those two months included the holidays of Thanksgiving, Christmas, New Year, and Martin Luther King, JrDay - all days that we couldn't work on her case), the client said that things were not progressing fast enough for her. We explained to the client that this was due to organizations and people outside of our control and we tried to assure the client that we were continuing to work hard on her case and that we wanted to see this through to the end, but the client insisted on ending the relationship prematurely, before we had time to fully resolve her legal issues. I explained to the client when she asked for her money back that, at our usual hourly fee of $200/hour we had already put in at least DOUBLE the hours of what she had paid for at the flat-fee rate. There simply was no way we could refund her money since: A) we had done the work she hired us for; B) it was her election to end the work before we had a reasonable chance to resolve the case; C) this is NOT a contingency case. We explained that even though we had worked above and beyond the amount that she had contracted for (in terms of hours), we were prepared to see this through to the end and we work hard to achieve a 100% satisfaction rate among our clients. We wanted to continue working with her, but she elected to seek other avenues to resolve her case. We regret her leaving us prematurely, but there was nothing we could do once she left If the Revdex.com would like, we can provide the original attorney/client Agreement with certain confidential material redacted, as well as an accounting of the hours we spent on this case and what we were doing to resolve it. We take this complaint VERY seriously and wish to find resolution.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
Regards,
[redacted]

The client came to us after having represented himself in housing court in a case in which the judge not only ruled against him with regard to his eviction, but also found a judgment of outstanding rent in excess of $900.00.  When the client came to us, we contracted with him to negotiate with...

the landlord and "contact agencies in order to remove previous rental case from record and investigate statute of limitations for return of security deposit and other moneys owed to client."  It turned out that, by the time the client got us the court documents we needed, the 30 day appeal limit had already run.  There was nothing we could do in court to undo what the client had done by representing himself.  We made many phone calls to the VA to reinstate him to the program he was in and we sent them documentation that they requested.  The client was not in contact with us for many months.  When we did hear back from the client, he told us that he had been hospitalized due to a severe medical condition.  When we were back in contact, we again resumed our conversations with the VA to reinstate him and we got the landlord to agree to waive the $900+ judgment.  We sent a release to the landlord and asked him to sign it and send it to the court.  When we followed up by phone with the landlord to confirm that he had received it and sent it it, at first he wouldn't take our phone calls.  Then, when my associate got him on the phone, he had apparently changed his mind and said, "No way, I won't sign anything until [redacted] pays us what he owes us."  I related this to the client.  He then responded with many threats of violence saying, among other things, that he has an assault rifle and ammunition and he will use it on the judge and the landlord and other people.  I expressed to him that I was very concerned for his own safety as well as the safety of others.  Since he had already given me permission to speak with the VA counselor assigned to his case (thereby avoiding any breach of confidentiality), I called up the VA officer and reported that I was very worried about [redacted] and that I just wanted him to get the help he needed.  The counselor took [redacted] words very seriously.  He spoke to [redacted] and [redacted] reiterated his threats and, in those threats, he included ME as a target.   The matter was escalated to the counselor's supervisor who then reported it to the authorities.  Even though I was the target of the threats, I have not gone to the police to file charges (which I could do), since I don't want to see the client arrested.  I just want him to seek help.  I was told last week by the VA counselor that the VA has agreed to pay the money owed to the landlord and thereby reinstate the client in the VA assistance program.  I was very glad to hear that since that is the resolution the client was hoping for.  I was very saddened that it took such extreme measures and threats of violence by the client.  I still want the client to get help.  I also want him to know that I am working for him every day.  Just today I sent to the VA officer the documents he requested to get [redacted] reinstated in the program.  I certainly hope that the client will get the housing he needs and not end up in prison for threatening such violent actions.  The police take this sort of threat very seriously.  Normally, I wouldn't respond at such length and in such detail to a Revdex.com complaint, however, I have had to sever my communication with the client because of his violent, harassing, racist, and homophobic remarks that he has sent to me via text messages.  I truly wish he know how much I have done for the client.  If I were billing by the hour, this case would have already surpassed $3000.00 in attorney fees.  I wish the client the best and also hope to never hear from him again.

The client signed and agreed to hire us for legal services and representation.  This case was not (and cannot be, by the rules of lawyers' professional responsibility) a contingency case.  In other words, there is no agreement that the client only pay if her case is resolved to her...

satisfaction.  She hired us to work on her case, which we did diligently.  She had the choice between hiring us at $200/hour and a flat fee for the services outlined in the signed Agreement.  She chose a flat fee.  When, after a couple of weeks, the client changed her objectives, we even reduced her flat fee by $1000.00 to reflect the change of services we would provide, even though we had already begun (and substantially completed) the work she had hired us for at the original price.  Then, only two months into working on the client's case (and those two months included the holidays of Thanksgiving, Christmas, New Year, and Martin Luther King, Jr. Day - all days that we couldn't work on her case), the client said that things were not progressing fast enough for her.  We explained to the client that this was due to organizations and people outside of our control and we tried to assure the client that we were continuing to work hard on her case and that we wanted to see this through to the end, but the client insisted on ending the relationship prematurely, before we had time to fully resolve her legal issues.  I explained to the client when she asked for her money back that, at our usual hourly fee of $200/hour we had already put in at least DOUBLE the hours of what she had paid for at the flat-fee rate.  There simply was no way we could refund her money since: A) we had done the work she hired us for; B) it was her election to end the work before we had a reasonable chance to resolve the case; C) this is NOT a contingency case.  We explained that even though we had worked above and beyond the amount that she had contracted for (in terms of hours), we were prepared to see this through to the end and we work hard to achieve a 100% satisfaction rate among our clients.  We wanted to continue working with her, but she elected to seek other avenues to resolve her case.  We regret her leaving us prematurely, but there was nothing we could do once she left.  If the Revdex.com would like, we can provide the original attorney/client Agreement with certain confidential material redacted, as well as an accounting of the hours we spent on this case and what we were doing to resolve it.  We take this complaint VERY seriously and wish to find resolution.