The Law Offices of Jeremy J Alberts

The Alberts Firm is not a Debt-settlement company. We are a full service civil-defense and family law firm. In this matter, I was retained by client to defend him against a civil suit wherein he was being sued for non-payment of a debt. He did not receive a letter from my office
soliciting him.It is true that after seven months I was able to get the Plaintiff in the matter to take $4,as full satisfaction of the alleged debt. In the compliant, the Plaintiff asks for around $6,in damages which would include interest and attorney's fees. That means I would have reduced the Client's debt by approximately $1800.00. The main reason for the delay in settling the matter was that the Plaintiff switched attorney's and I had no one to correspond with for a little over seven weeks. Client feels that I was not able to reduce his debt to below what he
wanted and for this reason he states that I did not complete to his
satisfaction defense of his matter. The truth is, I went to court,
submitted discovery requests and reviewed the responses to ensure their
was no defense, and at the end I still would have saved him approximately
$including his payments to the Alberts Firm. Client will likely respond to that statement as he was already offered by Plaintiff $to settle the dispute, so to pay the Alberts Firm extra would have been over his total out-of-pocket expense. But, that analysis fails to acknowledge that a lawyer would have reviewed and completed all settlement documents for client, ensuring the terms are not egregious and dis-allow any interest, a practice many debt collectors engage when they "settle" with an unrepresented party. In fact, many times a debt collection agency will settle with an oral agreement, which has a plethora of possibilities to add to the overall cost of settling without an attorney. Furthermore, the Alberts Firm conducted discovery in Client's case to ensure the allege debt was accurate and there was no affirmative defense of the action. This peace of mind only comes when hiring a professional Client did not pay my office over $1500.00, in fact he paid $1,287.00. All of which I refunded to him, minus court costs, after he complained that he was not satisfied with my service. Although, my office spent over thirteen hours on his matter and I appeared for him in court (meaning the fees were fully earned), I never want a client to feel as though they were not well represented so I refunded his retainer

Mrs. [redacted] contracted my office to resolve a legal dispute surrounding a debt.  At the end of the process I was able to save her roughly 50% of what she would have had to pay, and after speaking with her she acknowledged that I did a good job legally.
To respond to the customer service...

issues:  She retained me on February 14, 2014.  On February 17, 2014 I submitted a notice of representation and began the process with Opposing Counsel.   My office sent approximately 20 emails to her updating and corresponding with her pertaining to her matter.  At the end of the process I did send her a fully executed copy of the agreement resolving her issue (I spoke to her about that, she misunderstood that what I sent her is legally binding).  Unfortunately, because of my ethical obligations regarding attorney-client privilege I cannot give more detailed information than that.
I did speak to her after receiving this compliant and assured her that I would address her concerns regarding my para-legal and bookkeeper, and although I believe these allegations are unfounded I appreciate her bringing this to my attention and am hopeful that my explanation resolved her issue with me.

Review: I hired the Alberts Firm to represent me in court as my attorney. They contacted me first, by mail, to offer their services. I called them to discuss my situation and find out if their services were suited for my situation. I paid a deposit of $695 in February of 2014, and monthly retainer of $195 for 4 months. during the original conversation with their "sales person", Mr. [redacted], I was told that my situation should not take longer than 3 months to be resolved. I submitted my paperwork and payments in a timely manner, and I was harassed by their very rude accounting department to make my payments by check and depositing into their accounts, even though the agreement included my bank account information and was checked with the option to have them directly deduct from my account. They did respond to my calls to resolve these matters, yet it took multiple emails and calls to obtain an update about my case, which is the service that I hired them to do. The updates were made by a paralegal/assistant which was incredibly rude, and were never complete. I asked specific questions, but only received some answers. I believe they started working on my case only when I press them to do so. My last communication with them was in May 22, to send them the signed stipulation, and I haven't heard back from them since. It is expected, that they would reply and returned the documents signed by the other party, for my records.Desired Settlement: I would like that this business communicates with me, as requested, and performs the job for which they were hired for without any further delays.

Business

Response:

Mrs. [redacted] contracted my office to resolve a legal dispute surrounding a debt. At the end of the process I was able to save her roughly 50% of what she would have had to pay, and after speaking with her she acknowledged that I did a good job legally.

To respond to the customer service issues: She retained me on February 14, 2014. On February 17, 2014 I submitted a notice of representation and began the process with Opposing Counsel. My office sent approximately 20 emails to her updating and corresponding with her pertaining to her matter. At the end of the process I did send her a fully executed copy of the agreement resolving her issue (I spoke to her about that, she misunderstood that what I sent her is legally binding). Unfortunately, because of my ethical obligations regarding attorney-client privilege I cannot give more detailed information than that.

I did speak to her after receiving this compliant and assured her that I would address her concerns regarding my para-legal and bookkeeper, and although I believe these allegations are unfounded I appreciate her bringing this to my attention and am hopeful that my explanation resolved her issue with me.

Review: The Alberts firm is a Debt-Settlement company that helps lower the cost of Debt through mediations. I was offered a settlement of $4800 by MCT Group on a car I voluntarily surrendered. It was an insurance issue and I gave back car over it. I hired The Alberts Firm through a letter they had sent me in the mail. My first contact was with one [redacted] whom had a sale pitch and told me it would take NO more than 2 months to lower debt to around $1600.

I bought into it and paid $495 to start and $99 a month to settle debt. After 7 months and over $1500 dollars he tells me the best he can do is the $4800 they offered me to begin with. He charged me $250 for court cost and I find out later through my personal lawyer, you only charge court cost if you go to court. So now he wants me to settle for the $4800 and his $1500 for a grand total of over $6300 and tells me that`s the best he can do. My lawyer pulls up his past history and shows he`s been disciplined by the State Licensing Authority for "Failing to perform legal service with competence". He and his staff are a cattle call for people looking to get help and all they do is take their money and run, He asked me why I was upset with his failure to provide me with a favorable outcome. He`s a joke in his profession and he needs to know it.Desired Settlement: I understand I paid for his service, which he hardly did. So I will be fair and ask for the $250 court cost and 4 months at $99 back with interest that`s around $700 , would make more since than not. He needs to know when sending out letters of service he has to live up to curtain standards. He said he provides a service when all he does is collect money and uses the court cost to inflate his intake. Jeremy Alberts should be put on a list of low class lawyers.

Business

Response:

The Alberts Firm is not a Debt-settlement company. We are a full service civil-defense and family law firm. In this matter, I was retained by client to defend him against a civil suit wherein he was being sued for non-payment of a debt. He did not receive a letter from my office soliciting him.It is true that after seven months I was able to get the Plaintiff in the matter to take $4,800.00 as full satisfaction of the alleged debt. In the compliant, the Plaintiff asks for around $6,600.00 in damages which would include interest and attorney's fees. That means I would have reduced the Client's debt by approximately $1800.00. The main reason for the delay in settling the matter was that the Plaintiff switched attorney's and I had no one to correspond with for a little over seven weeks. Client feels that I was not able to reduce his debt to below what he

wanted and for this reason he states that I did not complete to his

satisfaction defense of his matter. The truth is, I went to court,

submitted discovery requests and reviewed the responses to ensure their

was no defense, and at the end I still would have saved him approximately

$513.00 including his payments to the Alberts Firm. Client will likely respond to that statement as he was already offered by Plaintiff $4800.00 to settle the dispute, so to pay the Alberts Firm extra would have been over his total out-of-pocket expense. But, that analysis fails to acknowledge that a lawyer would have reviewed and completed all settlement documents for client, ensuring the terms are not egregious and dis-allow any interest, a practice many debt collectors engage when they "settle" with an unrepresented party. In fact, many times a debt collection agency will settle with an oral agreement, which has a plethora of possibilities to add to the overall cost of settling without an attorney. Furthermore, the Alberts Firm conducted discovery in Client's case to ensure the allege debt was accurate and there was no affirmative defense of the action. This peace of mind only comes when hiring a professional. Client did not pay my office over $1500.00, in fact he paid $1,287.00. All of which I refunded to him, minus court costs, after he complained that he was not satisfied with my service. Although, my office spent over thirteen hours on his matter and I appeared for him in court (meaning the fees were fully earned), I never want a client to feel as though they were not well represented so I refunded his retainer.