The Law Offices of Michael Ira Asen, P.C

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] I'm a very satisfied for the decision and I'm satisfied for the decision of them not pursing a civil suit

Dear [redacted] I am responding to the Complaint of [redacted] , [redacted] *** [redacted] I represent Best Buy, Incin cases of civil liability for retail theft, such as shoplifting On August **, 2016, our client notified us that [redacted] was the subject of a shoplifting incident on May *, at the Best Buy store in Brockton, MA He had allegedly attempted to take $3**worth of merchandise without payment As a result of the information provided to us from our client, we notified [redacted] , in two letters, of our client's civil penalty demand for $250, pursuant to Annotated Laws of Massachusetts, Sec85R1/ ( tort liability for shoplifting ) Phone calls into and out of our office are recorded for quality assurance We have reviewed the phone call that [redacted] describes as being rude The phone call was not as [redacted] describes, and in fact, [redacted] hung up on our phone representative Our phone representatives are trained to be polite, courteous and professional In this phone call, our phone representative did not yell at [redacted] or hang up on him She spoke to him in a professional manner and tried to resolve an issue concerning his date of birth By this reponse, I am providing [redacted] the settlement he requests: first, we obtained his information from our client, Best But; second, based on the alleged shoplift incident by [redacted] , our client has asserted its statutory claim to a civil penalty.Thank you for your attention to this matter Very truly yours, Michael I [redacted] ***, Esq