Ordered a jacket from a *** postFree shipping but took weeks to arrive because shipped from ChinaOnce it arrived it was the wrong coatEmailed customer support and they indicated they they would make it right and asked how I wanted to proceedAsked for them to send me the correct jacketStill have not received a responseWill continue to find a way to alert the authorities of this organization that claims to be based in Naperville, IL and takes people’s money without delivering on the agreed upon product and services
I will give -starts if possibleI ordered jacket from themIt came after about weeks not a store closing here but shipped directly from ChinaSize of the jacket is extremely non-standard and very smallI tried calling several time their support number and it went to voice mail directly irrespective of time of the dayI tried sending email and got some responseThey don't refund but just exchange and you pay for shippingWhen I questioned the quality considering its a defective product and I don't trust replacement can solve this problemOn that rep asked for restocking fees along with me paying for shippingOverall stay away from themIts just a swindling store dumping cheap, defective stuffI am reporting them to my bank
Like others, I placed an order form this company based on an ad served to me on ***After waiting patiently for my shipping notification, I contacted the company for an update and they stated that they were dealing with an influx in ordersNow after days, the order still has not shippedTheir support is claiming that it will be shipped in 24-hoursLike *** B posted on 1/6/2019, "On Newport Apparel's website (https://shop-newport.com/), it gives an address of *** *** *** ***, claiming it's a store that is closingThe address does not appear to exist using Google to search itNewport Apparel claims in its *** ads that its store is closing, but there is in fact no storeOn its website it reads that 'sale ends today' which is advertising because it's on the website everyday."
Further research indicates that the website is only Days oldhttps:/***-newport.com
I ordered item on Dec 25th, and still have not received it as of today January 14, The USPS shipping number they gave me says that it is still processing in ChinaPlease be aware!!
I ordered a coat in early DecemberThe coat took over weeks to arriveIt appears to coat was shipped directly from Asia! I ordered a size medium, but when the coat arrived the tags were all in Chinese writing and the size was an XL but it didn’t fit, it was too smallEmailed the contact link on the website shop-newport.com and Justin replied with return instructionsHowever, Justin said I would receive “a coupon”, not a refundSince I wanted a coat that fit, at first, I didn’t mind a “coupon” as long as the coupon allowed me to receive a coat in a larger sizeHowever, it was unclear from Justin’s communications if the “coupon” would be for a full amount paid
I returned the coat, following instructions exactlyEven after weeks, I have yet to hear from him, even after I've sent repeated emailsI have since disputed the charge on my credit card since I no longer have the “too small” coat
I did some research on “shop-newport.com” and now realize it appears to be a sham website selling merchandise shipping directly from overseas that is subpar and not as advertisedI noticed the Revdex.com has an alert another one of the owner’s URLs, which shop-newport.com is an affiliate, with an open an investigation looking into fraudulent practices
I agree with all the previous reviewsI tried I contact the seller for two weeks, I’ve had no response via phone or emailThe address online doesn’t exist and when you try and call the phone number, only hasVoice mail telling you to email the support staffI agree that this seems very fraudulent
I foolishly made the mistake of ordering a jacket from Newport Apparel through a *** Ad, believing it is a legitimate companyA company at the same address (*** *** *** Naperville, IL 60564) called *** *** and its affiliates has already been investigated by Revdex.com calling it a scamOn Newport Apparel's website (https://shop-newport.com/), it gives an address of *** *** *** ***, claiming it's a store that is closingThe address does not appear to exist using Google to search itNewport Apparel claims in its *** ads that its store is closing, but there is in fact no storeOn its website it reads that 'sale ends today' which is advertising because it's on the website everydayI'm trying to cancel my order and have credit card transaction reversedNewport Apparel's telephone number has a recorded message and no one ever answers the phoneNewport advises sending an email to its service departmentI received an email today from 'Justin' (no last name) assuring me Newport Apparel is a legitimate company and they are delayed in shipping products due to high demandPlease be wary of *** ads from Newport Apparel, *** *** and its affiliatesMake sure you do your homework before making online purchases through *** ads because *** clearly doesn't screen these companies
Ordered one jacket on 1/weeks later and I still can't track anything with the USPS link they sent me via emailShame on *** for letting ads like this run for so long, and shame on me for being gullible enough to think this was an even semi-legit operationGoing to get in touch with my bank immediately to see if I have any recourseI feel like a schmuck now
I too fell for ads on InstaOrdered two jackets, tried cancelling the order about minutes after placing the order once I read comments from other buyers regarding the poor quality, lack of communication from the company, or major lag in shipping time“Justin” from customer support has actually been rather responsive by email but I’m irate about two things: the incredibly poor quality of the clothing, and the itic return policy: partial refund (25%) which is still subject to a 15% restocking feeI have the option of exchanging for free or being issued a coupon in the full amount of my original order for future purchases...but I’d rather not wear total garbage
Ordered a jacket from a *** postFree shipping but took weeks to arrive because shipped from ChinaOnce it arrived it was the wrong coatEmailed customer support and they indicated they they would make it right and asked how I wanted to proceedAsked for them to send me the correct jacketStill have not received a responseWill continue to find a way to alert the authorities of this organization that claims to be based in Naperville, IL and takes people’s money without delivering on the agreed upon product and services
I will give -starts if possibleI ordered jacket from themIt came after about weeks not a store closing here but shipped directly from ChinaSize of the jacket is extremely non-standard and very smallI tried calling several time their support number and it went to voice mail directly irrespective of time of the dayI tried sending email and got some responseThey don't refund but just exchange and you pay for shippingWhen I questioned the quality considering its a defective product and I don't trust replacement can solve this problemOn that rep asked for restocking fees along with me paying for shippingOverall stay away from themIts just a swindling store dumping cheap, defective stuffI am reporting them to my bank
Like others, I placed an order form this company based on an ad served to me on ***After waiting patiently for my shipping notification, I contacted the company for an update and they stated that they were dealing with an influx in ordersNow after days, the order still has not shippedTheir support is claiming that it will be shipped in 24-hoursLike *** B posted on 1/6/2019, "On Newport Apparel's website (https://shop-newport.com/), it gives an address of *** *** *** ***, claiming it's a store that is closingThe address does not appear to exist using Google to search itNewport Apparel claims in its *** ads that its store is closing, but there is in fact no storeOn its website it reads that 'sale ends today' which is advertising because it's on the website everyday."
Further research indicates that the website is only Days oldhttps:/***-newport.com
I ordered item on Dec 25th, and still have not received it as of today January 14, The USPS shipping number they gave me says that it is still processing in ChinaPlease be aware!!
I ordered a coat in early DecemberThe coat took over weeks to arriveIt appears to coat was shipped directly from Asia! I ordered a size medium, but when the coat arrived the tags were all in Chinese writing and the size was an XL but it didn’t fit, it was too smallEmailed the contact link on the website shop-newport.com and Justin replied with return instructionsHowever, Justin said I would receive “a coupon”, not a refundSince I wanted a coat that fit, at first, I didn’t mind a “coupon” as long as the coupon allowed me to receive a coat in a larger sizeHowever, it was unclear from Justin’s communications if the “coupon” would be for a full amount paid
I returned the coat, following instructions exactlyEven after weeks, I have yet to hear from him, even after I've sent repeated emailsI have since disputed the charge on my credit card since I no longer have the “too small” coat
I did some research on “shop-newport.com” and now realize it appears to be a sham website selling merchandise shipping directly from overseas that is subpar and not as advertisedI noticed the Revdex.com has an alert another one of the owner’s URLs, which shop-newport.com is an affiliate, with an open an investigation looking into fraudulent practices
THIS COMPANY IS A SCAM!!! DO NOT BUY FROM THEM!!!
I too fell for the store closing ***there is no storetheir clothes ships straight from china
I agree with all the previous reviewsI tried I contact the seller for two weeks, I’ve had no response via phone or emailThe address online doesn’t exist and when you try and call the phone number, only hasVoice mail telling you to email the support staffI agree that this seems very fraudulent
Poor Quality+ Bad Customer support+ deceptive looks, got only one of ordered after weeksworst experience
I foolishly made the mistake of ordering a jacket from Newport Apparel through a *** Ad, believing it is a legitimate companyA company at the same address (*** *** *** Naperville, IL 60564) called *** *** and its affiliates has already been investigated by Revdex.com calling it a scamOn Newport Apparel's website (https://shop-newport.com/), it gives an address of *** *** *** ***, claiming it's a store that is closingThe address does not appear to exist using Google to search itNewport Apparel claims in its *** ads that its store is closing, but there is in fact no storeOn its website it reads that 'sale ends today' which is advertising because it's on the website everydayI'm trying to cancel my order and have credit card transaction reversedNewport Apparel's telephone number has a recorded message and no one ever answers the phoneNewport advises sending an email to its service departmentI received an email today from 'Justin' (no last name) assuring me Newport Apparel is a legitimate company and they are delayed in shipping products due to high demandPlease be wary of *** ads from Newport Apparel, *** *** and its affiliatesMake sure you do your homework before making online purchases through *** ads because *** clearly doesn't screen these companies
Ordered one jacket on 1/weeks later and I still can't track anything with the USPS link they sent me via emailShame on *** for letting ads like this run for so long, and shame on me for being gullible enough to think this was an even semi-legit operationGoing to get in touch with my bank immediately to see if I have any recourseI feel like a schmuck now
I too fell for ads on InstaOrdered two jackets, tried cancelling the order about minutes after placing the order once I read comments from other buyers regarding the poor quality, lack of communication from the company, or major lag in shipping time“Justin” from customer support has actually been rather responsive by email but I’m irate about two things: the incredibly poor quality of the clothing, and the i
tic return policy: partial refund (25%) which is still subject to a 15% restocking feeI have the option of exchanging for free or being issued a coupon in the full amount of my original order for future purchases...but I’d rather not wear total garbage