The Leading Hotels Of The World, Ltd. Reviews (2)
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The Leading Hotels Of The World, Ltd. Rating
Description: HOTELS-RESERVATIONS
Address: 485 Lexington Avenue Suite 401, New York, New York, United States, 10017
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www.lhw.com
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At this time, I have not been contacted by The Leading Hotels Of The World regarding complaint ID ***
Sincerely,
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Review: Leading Extra Nights 3 for 2Receive a complimentary third night when you book and pay for a two-night consecutive stay with any [redacted] Card by 12/**/14. Offer valid when you book the Leading Extra Nights 3 for 2 offer and pay with any [redacted] Credit or Charge Card One offer per Card Member Not valid on previous stays or bookings Offer valid on a two-night consecutive stay Offer is not redeemable for cash Offer valid at participating hotels only Subject to tax/service charge Fulfillment of the offer is the sole responsibility of the participating [redacted] merchant POID: AXI7:0001Rates shows as $400. Then after you book with an [redacted] card a qualifying note appears:One More Night 3 For 2 [redacted] Exclusive - For [redacted] Card Holders only. Must reserve and paid with [redacted] Card. 3 nts min reqd. Rate already discounted 33 pct off Rack which equates to 1 free nt. 1 nt dpst reqd. 10 PCT Tax, 2 USD occupancy tax adtl nightly. So you think the room for 2 nights would be $800 plus tax but you are charged $1200 plus tax. Called spoke with the leading hotels of the world [redacted]. He informed me the rate that the "free" night is a rack rate. I then asked what is the rack rate. I was told $500 I asked then for 3 nights it would be $1000. He replied no it was based on the rate when the promotion was created. This is very misleading advertising. In the past when I received these offers a free night was actually a night at the rate quoted. I feel I should get the rate of $400 for 2 nights plus a free night for a total bill of $800. This is for April **, 2014 - April **,2014. This was to be an anniversary gift.Desired Settlement: I feel I should get the rate of $400 for 2 nights plus a free night for a total bill of $800. This is for April [redacted], 2014 - April [redacted],2014. This was to be an anniversary gift.
Consumer
Response:
[redacted]
At this time, I have not been contacted by The Leading Hotels Of The World regarding complaint ID [redacted].
Sincerely,