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The Liaison-An Affinia Hotel

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Review: On June 24, 2013, I personally called the Hotel AFFINIA LIAISON CAPITOL HILL415 NEW JERSEY AVE NW WASHINGTON, DC US 20001 Tel 1-[redacted] Fax [redacted] to reserve a room for a business. I was transferred to the reservation department and I spoke with a Liaison Capitol Hill representative and reserved a room for the week of July 7 to 12, 2013.

Ninety-two hours prior to the scheduled reservations, I called the hotel at 1-[redacted] to cancel my reservations due to a change in business plans. I was informed that this could not occur because [redacted] prohibited the cancellation. I communicated with hotel representatives and indicated that I never called [redacted]. I was then informed that the rate applied by the hotel reservationist was a [redacted] rate. I was then told that [redacted] would have to remove the charge, not the hotel. [redacted] refuses to honor the reimbursement because I never called [redacted] to schedule my reservation. I feel like this was a consorted effort between [redacted] and Affinia Liaison Hotel to defraud any potential hotel consumer.

I was never informed that I was creating a contractual relationship between myself and [redacted]. I was misinformed and misguided and I was not provided full awareness of the existence [redacted] or its policies. I was only aware of the policies surrounding the cancellation of the hotel. I feel defrauded.

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Description: Hotels

Address: 415 New Jersey Ave. NW, Washington, District of Columbia, United States, 20001

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