[redacted] 5:PM (hours ago) tome It appears that he provided a name “ [redacted] ” to us, which is likely why I couldn’t find information while we were on the phone He contacted us on 6/16, followed up email on 6/23, sent us only of the two receipts that you faxed to me, and received a $check that was cashed on 07/11/at [redacted] I will be issuing an additional $check immediatelyI would like to stress that the consumer has not attempted to contact our company since June 23, Had he notified our company of a second receipt, he would have received a second refund Thank you, David M [redacted] Consumer Care Supervisor ###-###-####
[redacted] 5:PM (hours ago) tome It appears that he provided a name “ [redacted] ” to us, which is likely why I couldn’t find information while we were on the phone He contacted us on 6/16, followed up email on 6/23, sent us only of the two receipts that you faxed to me, and received a $check that was cashed on 07/11/at [redacted] I will be issuing an additional $check immediatelyI would like to stress that the consumer has not attempted to contact our company since June 23, Had he notified our company of a second receipt, he would have received a second refund Thank you, David M [redacted] Consumer Care Supervisor ###-###-####