The Lodging Company Reviews (2)
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The Lodging Company Rating
Address: 200 510 Bernard Ave, Kelowna, British Columbia, Canada, V1Y 6P1
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I reserved a vacation rental with The Lodging Company on November 28, The agent confirmed availability, sent a request for payment, and stated that the reservation must be paid within hours to guarantee bookingI paid immediately, and have a receipt for the lodgingI made flight reservations and other travel arrangements based on this bookingThe agent then called me and stated that they could not honor the booking, but they could offer me a smaller property for quadruple the priceThe terms of the contract state that if the property booked because unavailable, the Lodging Company will offer an equivalent propertyThe manager refused to honor the terms of the contract I believe this is a bait and switch situation, and the Lodging Company is trying to avoid honoring the booking at the rate they sold and contract terms
I reserved a vacation rental with The Lodging Company on November 28, The agent confirmed availability, sent a request for payment, and stated that the reservation must be paid within hours to guarantee bookingI paid immediately, and have a receipt for the lodgingI made flight reservations and other travel arrangements based on this bookingThe agent then called me and stated that they could not honor the booking, but they could offer me a smaller property for quadruple the priceThe terms of the contract state that if the property booked because unavailable, the Lodging Company will offer an equivalent propertyThe manager refused to honor the terms of the contract
I believe this is a bait and switch situation, and the Lodging Company is trying to avoid honoring the booking at the rate they sold and contract terms