The Lofts at Park Crest Reviews (2)
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The Lofts at Park Crest Rating
Description: Apartments
Address: 8210 Crestwood Heights Dr., McLean, Virginia, United States, 22102
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www.liveparkcrest.com
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Tuesday, July 08, 2014
Dear [redacted] (or Representative of The Revdex.com),This letter serves as a response to Complaint ID [redacted] filed by [redacted].We would like to refund the amount of $50.00 to satisfy the request although our policy acknowledgement...
states that fees are non-refundable with or without additional required documents after submission of the application.The amount will be sent via check to the address indicated on the Customer Experience Information Attachment that was received along with your letter:
Review: A leasing agent named [redacted] filled out an online application for an apartment but did not process it because I needed to bring in supporting financial documentation for the income requirement. She charged $50 for the application but did not process it. I have attempted to get a refund but have not been able to so far. Please assist.Desired Settlement: I would like the $50 fee refunded to the credit card on which it was placed.
Business
Response:
Tuesday, July 08, 2014Dear [redacted] (or Representative of The Revdex.com),This letter serves as a response to Complaint ID [redacted] filed by [redacted].We would like to refund the amount of $50.00 to satisfy the request although our policy acknowledgement states that fees are non-refundable with or without additional required documents after submission of the application.The amount will be sent via check to the address indicated on the Customer Experience Information Attachment that was received along with your letter: