The Loit

During times of high sales volume, we rely heavily on our Fraud Prevention system- ***Customer, *** *** had a very high score for possibility of fraudAs a company, we strive to meet all our customers needs, however, the company decided in this case, that the score and
possibility of fraud was too highThis transaction had a score of FRAUD Level 1, the highest possible levelAs we stated to the customer, we don't keep any additional ID verification that they sendWe also stated, if uncomfortable providing additional verification, he can cancel the order at any timeLastly, our policy also states that LOIT reserves the right to cancel or deny any purchases made on our siteThe double charge was done by ***, an error on their end that we called and ask them to fixThe customer was refunded for his "double charge" right awayThe original payment for the original transaction was refunded when we declined the transaction