The Madison at Adams Farm

This place is the worst. They refuse to answer their phones and will not return voicemail. Our apartment has been damaged by the maintenance personnel to the ceiling in several rooms. The will not return to fix. Water line broke, apartment flooded, they refuse to fix damages, black mold is growing in furnace room, they refuse to correct. Will be seeking lawyer.

Initial Business Response / [redacted] (1000, 8, 2015/07/28) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX [redacted] Contact Email: [redacted] @crhmi.com We received Mr [redacted] 's complaint on Tuesday, July 21stWe require a minimum of business hours to respond to all complaints, and this department was out of the office from Thursday through yesterday, Monday, July 27th, Upon return to the office, we have learned that Mr [redacted] 's refund is processing and should be expected no later than the end of next week We apologize for any inconvenience this has caused and sincerely thank you for your patience as we receive and respond to this complaint Initial Consumer Rebuttal / [redacted] (2000, 10, 2015/07/29) */ (The consumer indicated he/she ACCEPTED the response from the business.) I have received the check but have not gotten confirmation from my bank that the check has cleared I still cannot understand why it took so long to get the money refunded considering that my rental application was rejected in June and only after a complaint was filed with the Revdex.comIt makes me wonder how many other rejected applicants weren't refunded their money

Initial Business Response /* (1000, 8, 2015/07/28) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX [redacted]
Contact Email: [redacted]@crhmi.com
We received Mr. [redacted]'s complaint on Tuesday, July 21st. We require a minimum of 48 business hours to respond to all complaints, and this...

department was out of the office from Thursday through yesterday, Monday, July 27th, 2015.
Upon return to the office, we have learned that Mr. [redacted]'s refund is processing and should be expected no later than the end of next week.
We apologize for any inconvenience this has caused and sincerely thank you for your patience as we receive and respond to this complaint.
Initial Consumer Rebuttal /* (2000, 10, 2015/07/29) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I have received the check but have not gotten confirmation from my bank that the check has cleared.
I still cannot understand why it took so long to get the money refunded considering that my rental application was rejected in June and only after a complaint was filed with the Revdex.com. It makes me wonder how many other rejected applicants weren't refunded their money.