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The Main Moon

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Review: Today is Sunday. My family and I enjoy going out to lunch after church with our 2 younger children. Today my daughter chose the Main Moon. This restaurant used to be a wonderful Chinese restaurant but within the past year has really gone down here. The quality of food and the overall cleanliness of the restaurant is not good. We have told the workers each time we go in that 95% of the buffet items are cold and not proper temps along with sitting around it is scary because you don't want to get sick. Sometimes they accommodate, sometimes not. Today it was the same. A few items on my plate we cold and one was a pork dish along with some Lomein, etc. My son told me his general tso's chicken wasn't warm either. He ate his meal and cleaned his plate all but 1 little piece of that chicken. My daughter the same ate her meal but not her Lomein because it was cold. We told our waitress that the food wasn't very fresh and most of the dishes were cold. She did nothing and I don't think understood what I was saying. We chalked this up to the usual experience lately that we have there. Upon getting my bill I was charged a "food waste charge"!? I was very angry I went up and spoke to the owner, Tony's wife and I explained that my children did not waste food, I did! I told her about the cold not fresh food and I was not going to make myself sick over this. After that she did remove my charge. I find this charge horrible and is it against a law or policy? If you are making an accusation like this then your food better be top notch and how can you advertise "all you can eat Chinese buffet". This was wrong today and I feel this "food waste charge" is wrong. I feel after this awful food and service I should be refunded my money in the amount of $20.10.Desired Settlement: I feel I should be refunded my $20.10 bill because they are serving cold and inedible food.

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Description: RESTAURANTS

Address: 113 N Center Ave, Somerset, Pennsylvania, United States, 15501-2028

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