The Manhattan Wine Shop

The Manhattan Wine shop never stated anywhere on our receipt or at the notice on the register counter that we do full returnsI can provide a reprinted receipt of what was handed to the customer in questionIt states on our receipt and on our register counter "NO REFUNDSEXCHANGE OR STORE
CREDIT ONLY WITHIN DAYS OF PURCHASE DATE"

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved becauseNot only is this business an over priced wine and liquor business, I question it's integrity and ethical practices.On the receipt it specifies"day no return or exchanges"What does the day mean? If there are no returns or exchangesIt is meant to question mislead consumers! Furthermore, a worker specifically mentioned if I was unhappy with the purchase I could bring it backWhy would you say that if I couldn't return or exchange it?!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

The Manhattan Wine shop never stated anywhere on our receipt or at the notice on the register counter that we do full returnsI can provide a reprinted receipt of what was handed to the
customer in questionIt states on our receipt and on our register counter "NO REFUNDSEXCHANGE OR STORE CREDIT ONLY WITHIN DAYS OF PURCHASE DATE"

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved becauseNot only is this business an over priced wine and liquor business, I question it's integrity and ethical practices.On the receipt it specifies"7 day no return or exchanges". What does the 7 day mean? If there are no returns or exchanges. It is meant to question mislead consumers! Furthermore, a worker specifically mentioned if I was unhappy with the purchase I could bring it back. Why would you say that if I couldn't return or exchange it?!
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by The Manhattan Wine Shop regarding complaint ID [redacted].Sincerely,[redacted]

Review: This complaint was written due to this companies return policy. It clearly states that returns could be made within 7 days. When returning the goods within that time period, the company refused. The goods were not used or open.Desired Settlement: This company did not follow their return policy. Purchased a bottle of very expensive scotch. The return policy specifically states full returns within 7 days. I returned it the next morning and they refused. Completely against what is written on the bottom of the receipt. (FYI the bottle was the exact form from when I received it).

Business

Response:

The Manhattan Wine shop never stated anywhere on our receipt or at the notice on the register counter that we do full returns. I can provide a reprinted receipt of what was handed to the customer in question. It states on our receipt and on our register counter "NO REFUNDS. EXCHANGE OR STORE CREDIT ONLY WITHIN 7 DAYS OF PURCHASE DATE".

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved becauseNot only is this business an over priced wine and liquor business, I question it's integrity and ethical practices.On the receipt it specifies"7 day no return or exchanges". What does the 7 day mean? If there are no returns or exchanges. It is meant to question mislead consumers! Furthermore, a worker specifically mentioned if I was unhappy with the purchase I could bring it back. Why would you say that if I couldn't return or exchange it?!

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Consumer

Response:

At this time, I have not been contacted by The Manhattan Wine Shop regarding complaint ID [redacted].Sincerely,[redacted]