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The Marchant Company, Inc.

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The Marchant Company, Inc. Reviews (1)

Marchant sent out *** *** Heating and Air Conditioning, Incto change the filters on four occasions when asked to do so by owner *** *** is the owner of *** *** and is a licensed and trusted vendor that our company has used regularly for many years I am sorry that the owner
has filed a complaint here because he is completely mistaken on his claimFurthermore, the owner never contacted anyone at Marchant or *** *** to discuss this matter but rather took the advice of someone that is not qualified to change the filters on the HVAC unit I have included the response from *** *** below.The filters for the furnace are in the furnace I remember
changing them because you had to climb over a fence in the basement crawl space
to get to the unit and you take the return side door off to get to them If there
weren't any filters in there then someone must have taken them outAlso if
another service company checked the furnace they would have seen that so that
makes me wonder if they checked itThanks, *** *** Owner of *** ***
Heating & Air Conditioning, Inc
*** I would like to request that the owner or his hired HVAC company contact *** directly so that he can instruct them on how to change the filters. *** * *** *** *** *** *** *** *** *** *** ** *** *** ***

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