The Mark at Brickyard

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Response for Assigned ID: ***This complaint is referencing a long-term current resident who during a transfer from one apartment to another apartment within The Mark at Brickyard had an issue ariseAs the Property Manager, I reached out to the resident via telephone to attempt to find a
resolutionI have spoken to the resident, and during our call, I requested a copy of the receipt for moving charges be provided for our reviewThe resident then contacted me by phone and stated she sent three emails to myself and former Regional ManagerHowever, none of the emails claimed to be sent were receivedAs of today, we still have not received a copy of the receipt for the cost of the moveOnce we have received the receipt, we will review and likely will agree to reimburse the residentHowever, we must receive a copy of the receipt first to verify the amount requested.I may be reached at ***@harborgroupmanagement.com or ###-###-#### or in person during business hours.Thank you,Devin Q*** Property Manager

Hello, I just wanted to follow- up to make sure this case is closed as we have received confirmation of satisfaction from *** ***. Thanks in advance, Devin Q*** | Property ManagerThe Mark at Brickyard ApartmentsHarbor Group Management Co., LLC*** *** *** Beltsville, MD, ***T: ###-###-#### | F: ###-###-####***@harborgroupmanagement.com | www.themarkatbrickyard.com