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The Marq Highland Park

11571 Fountainhead Dr, Tampa, Florida, United States, 33626-3357

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Reviews Apartments, Property Management, Real Estate The Marq Highland Park

The Marq Highland Park Reviews (%countItem)

Hello, thank you for your assistance in this matter. I have reached out to the company The Marq at Highland Park, and they tell me to contact Resident Verify, and when I contact Resident Verify, they tell me to contact the The Marq at Highland Park. I contacted my bank to dispute the charge, but they can't help me because the company won't do anything to give me my money back, so that's why I am communicating with you now. Here is the email communication from myself to both The Marq and Resident Verify. I would've never paid the $75 application fee if I was going to be denied,,it is a waste of money, and I work hard for my money, and have just been terminated from my job..the office staff Ryder lied to me about disputing a denial. All I want is my $75 back, please. Thank you for all your help From: *** Sent: Friday, May 1, 2020 11:59 AM To: Kelli M. P. Subject: (EXTERNAL) Hello Kelli, here is more of the communication..thank you ;) (External Content) Please use caution. Hello Christina, hope you are doing well. *** here, and I was following up on the status of my $75 application fee refunded back to me. I had met with Ryder, back in March, and looked at the unit *** in building . I explained to him about my situation of having to file bankruptcy two times within 3 months, based on dealing with an HOA issue that I explained in my short story to you, and Angela of Consumer Request, at the beginning of the month. I would've never paid $75 knowing that from the beginning. Once I did pay, and the results came back he told me that I could dispute it, and write a letter explaining the details, in which I did..and spoke to Angela and tried to get ahold of you, but you just responded by email. HE LIED TO ME, based on the conversation with Angela, they would've never considered my letter for reversal of the decision when dealing with a bankruptcy, no matter what the reason was. That is not right, unethical business practices, and I am a Protected Veteran.

Desired Outcome

Refund HELLO, THANK YOU FOR ASSISTING ME, I DESIRE A RESOLUTION OF MY $75.00 REFUNDED BACK TO ME. THANK YOU.

Customer Response • Jun 17, 2020

Hello, good morning. Thank you for your help..the company contacted me on 6/1 and told me that I was going to get my refund back of the deposit $75. Not sure what their issue was, but I just got the check last night for the refund, and it was dated 6/10..so. I'm glad I got my money back..thank you for all your help. Have a wonderful day.

Regards

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Address: 11571 Fountainhead Dr, Tampa, Florida, United States, 33626-3357

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