01/22/– INGRAM PARK AUTO CENTER takes all customer complaints seriously The General Manager of IPAC Mazda has resolved the issue with customer Thank you
04/06/– Revdex.com COMPLAINT # [redacted] Ingram Park Auto Center-Mazda and Mazda Corporation are working together to resolve this issue for our customer, [redacted]
05/03/- REPLY TO Revdex.com COMPLAINT # [redacted] – MAZDA SERVICE DEPT./ [redacted] Ingram Park Auto Center takes all customer complaints very seriouslyThis incident occurred years ago The service manager involved with this incident is no longer working for IPACWe are willing to assist this customer He will need to bring the vehicle to our service department for inspection and allow us to contact Mazda Corporation on his behalf then we can see if we can solve his problem.If the car has less than 100k miles, I think we have a good chance for Mazda Corp to help, but we have to send the bad visors back to Mazda, so the customer has to come to the dealership before we are able to do anything
Complaint: [redacted] I am rejecting this response because: I am not stepping foot in that dealership again I am willing to accept the replacement sunvisors mailed to me and and send a return label so I can send the old ones back Regards, ***
01/22/– INGRAM PARK AUTO CENTER takes all customer complaints seriously The General Manager of IPAC Mazda has resolved the issue with customer Thank you
04/06/– Revdex.com COMPLAINT # [redacted] Ingram Park Auto Center-Mazda and Mazda Corporation are working together to resolve this issue for our customer, [redacted]
05/03/- REPLY TO Revdex.com COMPLAINT # [redacted] – MAZDA SERVICE DEPT./ [redacted] Ingram Park Auto Center takes all customer complaints very seriouslyThis incident occurred years ago The service manager involved with this incident is no longer working for IPACWe are willing to assist this customer He will need to bring the vehicle to our service department for inspection and allow us to contact Mazda Corporation on his behalf then we can see if we can solve his problem.If the car has less than 100k miles, I think we have a good chance for Mazda Corp to help, but we have to send the bad visors back to Mazda, so the customer has to come to the dealership before we are able to do anything
Complaint: [redacted] I am rejecting this response because: I am not stepping foot in that dealership again I am willing to accept the replacement sunvisors mailed to me and and send a return label so I can send the old ones back Regards, ***