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The Master's Touch Home Care Reviews (2)

my rebuttal to modern dental regarding my complaint id is as follows: recalling events backwards on January 29, I called modern dental because the entire tooth including the temporary crown intact came out of my mouthi did not call to have it extracted, it had already broken offno one told me that a redo of the crown must be done, how can they offer to redo the prep for the crown at no charge when theres no tooth to be preppedbut other services was offered which again my medical plan doesn't cover, at the price of $on upmy rebuttal is there should have not been a root canal done, the services offered now should have been offered in then I saved the money for the crownnow I dont have that kinda money and the tooth isn't intact to be fitted for a crown again anywayso therefore I am requesting my refund of in which they are refusing to returnAny more infoPlease call [redacted] Please note: message attached

I have enclosed a copy of [redacted] Chart notes and ledger.I have marked area's for you to refer too although please read whole chartThe DDS that diagnosed her was [redacted] , DDS (female), but [redacted] , DDS did the crown prepThen [redacted] DDS, on 1-29-see told her we have to probably this crown prep for now it is broken down further (we could have charged her for the lab needs to remake the crown)Now she wants it extracted The cost for the crown on #(front tooth) is very low, $which she only paid a deposit of $Her MediCal plan pays $on crowns so we try to keep cost lowThis is on her ledger attached I have also attached the informed consent for her crown which she signed.We document everything when it comes to patients and she never filed a complaint with her MediCal plan, Liberty/Health Net for they would have contacted us first Please let me know if there is anything else [redacted] ***Hayashi Dental Group [redacted] Office ~ [redacted]

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