Initial Business Response / [redacted] (1000, 5, 2017/06/02) */ This person signed up for a website hosted by our company on MAY- within hours of signup she requested that we refund her and cancel her siteThis we promptly did (as below)We have already done everything the client has asked - full refundI have emailed her several times to confirm we have refunded (as has the CC processing company) but there is no response or acknowledgement from the clientShe is fully refunded and nothing more can be done! ---------- Forwarded message ---------- From: Date: Wed, May 24, at 3:PM Subject: [redacted] OrderID: [redacted] Credit Issued OrderID: [redacted] Date : Wed May 01:05:EDT Order Information ---------------------------------------------------------------------- Bill To: Bname: [redacted] Bcompany: Baddress1: [redacted] Baddress2: Bcity: [redacted] Bprov/State: [redacted] Bcountry: [redacted] BPostalZipCode: [redacted] Phone: [redacted] Fax: Email: [redacted] Comments: URL: [redacted] ID: [redacted] ---------------------------------------------------------------------- SubTotal: [redacted] Tax: Shipping: OrderTotal: [redacted] Credited for: [redacted] OrderTotal after credit: Transaction Details: ---------------------------------------------------------------------- PaymentType: MC:############***:10/ AuthCode: TransRefNo: [redacted] AVSResult: CardIDResult: IPResult: YYY IP: [redacted] IP Country: [redacted] IP Region: [redacted] IP Region Name: [redacted] IP City: [redacted] Transaction History TransTime TransactionType FullTotal CardSpan ReturnCode --------------------------------------------------------------------------------...⇄ 2017-05-01:05: SALE [redacted] [redacted] 2017-05-14:14: CREDIT [redacted] [redacted]
Initial Business Response / [redacted] (1000, 5, 2017/06/02) */ This person signed up for a website hosted by our company on MAY- within hours of signup she requested that we refund her and cancel her siteThis we promptly did (as below)We have already done everything the client has asked - full refundI have emailed her several times to confirm we have refunded (as has the CC processing company) but there is no response or acknowledgement from the clientShe is fully refunded and nothing more can be done! ---------- Forwarded message ---------- From: Date: Wed, May 24, at 3:PM Subject: [redacted] OrderID: [redacted] Credit Issued OrderID: [redacted] Date : Wed May 01:05:EDT Order Information ---------------------------------------------------------------------- Bill To: Bname: [redacted] Bcompany: Baddress1: [redacted] Baddress2: Bcity: [redacted] Bprov/State: [redacted] Bcountry: [redacted] BPostalZipCode: [redacted] Phone: [redacted] Fax: Email: [redacted] Comments: URL: [redacted] ID: [redacted] ---------------------------------------------------------------------- SubTotal: [redacted] Tax: Shipping: OrderTotal: [redacted] Credited for: [redacted] OrderTotal after credit: Transaction Details: ---------------------------------------------------------------------- PaymentType: MC:############***:10/ AuthCode: TransRefNo: [redacted] AVSResult: CardIDResult: IPResult: YYY IP: [redacted] IP Country: [redacted] IP Region: [redacted] IP Region Name: [redacted] IP City: [redacted] Transaction History TransTime TransactionType FullTotal CardSpan ReturnCode --------------------------------------------------------------------------------...⇄ 2017-05-01:05: SALE [redacted] [redacted] 2017-05-14:14: CREDIT [redacted] [redacted]