The dealership denies that it represented to Mr [redacted] that it would make the four remaining payments on his lease for the Ford FocusNone of the documents signed in connection with Mr [redacted] 's transaction included a promise to make the remaining payments on the lease Mr [redacted] had received an early lease termination solicitation from FordFord offered to make the final three payments on his lease as an incentive for his purchase of certain vehicles designated by FordThe Mustang Mr [redacted] ordered and purchased was not one of the vehicles eligible for the Ford incentiveThe fact that the Mustang was not one of the models designated by Ford was clear from the solicitation Mr [redacted] received, and was explained at the dealership In an effort to mitigate the absence of the inapplicable Ford incentive, the dealership identified a $rebate for which Mr [redacted] 's transaction qualifiedThat rebate was applied to his purchase of the Mustang Mr [redacted] contacted the dealership after Ford's demand for the balance due on the leaseThe facts were again explained to Mr[redacted] and he was offered the value of one lease payment , or $320, as a goodwill gestureMr [redacted] expressed an interest in the return of the Focus, since he was going to be making the final paymentsThe general manager offered to see if he could facilitate that for Mr [redacted] , but Mr [redacted] changed his mind and just asked for the $goodwill payment to be mailed, which it was The dealership considers this matter to be resolved [redacted] General Counsel
The dealership denies that it represented to Mr [redacted] that it would make the four remaining payments on his lease for the Ford FocusNone of the documents signed in connection with Mr [redacted] 's transaction included a promise to make the remaining payments on the lease Mr [redacted] had received an early lease termination solicitation from FordFord offered to make the final three payments on his lease as an incentive for his purchase of certain vehicles designated by FordThe Mustang Mr [redacted] ordered and purchased was not one of the vehicles eligible for the Ford incentiveThe fact that the Mustang was not one of the models designated by Ford was clear from the solicitation Mr [redacted] received, and was explained at the dealership In an effort to mitigate the absence of the inapplicable Ford incentive, the dealership identified a $rebate for which Mr [redacted] 's transaction qualifiedThat rebate was applied to his purchase of the Mustang Mr [redacted] contacted the dealership after Ford's demand for the balance due on the leaseThe facts were again explained to Mr[redacted] and he was offered the value of one lease payment , or $320, as a goodwill gestureMr [redacted] expressed an interest in the return of the Focus, since he was going to be making the final paymentsThe general manager offered to see if he could facilitate that for Mr [redacted] , but Mr [redacted] changed his mind and just asked for the $goodwill payment to be mailed, which it was The dealership considers this matter to be resolved [redacted] General Counsel