[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Thank you for your quick response Regards, [redacted]
United Consumers, Inc [redacted] Road, Woodbridge, VA Main ###-###-####; Toll Free ###-###-#### Revdex.com Attn: [redacted] K Street NW, 10th Floor Washington, DC 20005-FAX: ###-###-#### October 26, RE: # [redacted] Dear Mr [redacted] , Thank you for forwarding these concerns of Mr [redacted] , file # [redacted] We appreciate these concerns and we have investigated this information He has provided his name and he states we have made calls to a phone number in an attempt to contact some other person(s)However, he did not provide the phone number that is being called He also did not provide the name of the person we are trying to reach We did review the (202) phone number listed in the consumer information section but we do not have any record of that phone number in our database Based on the consumer’s name alone, we are unable to accurately identify a specific file, or phone number, or reason for our call We are willing to help, but we need Mr [redacted] to provide some additional information If possible, can he provide the following information? · The actual phone number that was called · The name of the person for whom we are asking · The approximate date of the most recent call Mr [redacted] is also welcome to call our office and speak with a manager, and provide enough information for us to properly identify the issue Then we would be able to research this further Once we receive this additional information, we will be happy to investigate this further But until we do receive additional information, there is nothing more we can do at this time If there are any further questions or concerns, or if I can be of any further assistance, please contact me at your convenience Sincerely, Locke S [redacted] , Vice President – UCI ###-###-####
United Consumers, IncTelegraph Road, Woodbridge, VA Main ###-###-####; Toll Free ###-###-#### Revdex.com Attn: [redacted] K Street NW, 10th Floor Washington, DC 20005-FAX: ###-###-#### Sept1, RE: # [redacted] Dear [redacted] , Thank you for forwarding these follconcerns of [redacted] ***, file # [redacted] We have investigated this situation and we offer the following response We understand [redacted] ***’s desire to express his opinions and assumptions about this situation We respectfully disagree with those opinions and assumptions We have already responded to the facts of this matter [redacted] advised us that we were calling the wrong number We have noted that, and we have removed this phone number from our files This should resolve the matter Sincerely, UCI, ###-###-####
From: [redacted] < [redacted] @***.com>Date: Mon, Feb 13, at 9:AMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: [redacted] @myRevdex.com.orgHi [redacted] ,In reference to complaint # [redacted] , I request withdrawing the complaint Upon further discussions, it turns out that the letter is not a fraudulent late electric bill collection noticeIt is a cancellation fee from a secondary gas provider dated last April Please advise and thank you for your prompt action in this matter[redacted] ***
[redacted] [redacted] I have reviewed the response made by the business in reference to complaint ID [redacted] , the account [redacted] for the amount of $I am requesting this company remove this account from my report [redacted] ***
United Consumers, Inc [redacted] ***, Woodbridge, VA Main ###-###-####; Toll Free ###-###-####; Fax ###-###-#### Revdex.com Attn: Brenda Freeman K Street NW, 10th Floor Washington, DC 20005- FAX: ###-###-#### Aug14, RE: # [redacted] Dear [redacted] , Thank you for forwarding these concerns of [redacted] ***We have investigated this information and we appreciate these concerns We have checked our files for calls regarding the phone number ending in *** We certainly do not wish to continue calling a phone that does not go to the correct party We appreciate the notification that these are wrong number calls We believe we have identified the relevant files with this phone number, and we have removed this phone number from these files If there are any further questions or concerns, or if I can be of any further assistance, please contact me at your convenience Sincerely, Locke S [redacted] , Vice President - UCI
United Consumers, IncTelegraph Road, Woodbridge, VA Main ###-###-####; Toll Free ###-###-#### Revdex.com Attn: [redacted] K Street NW, 10th Floor Washington, DC 20005-FAX: ###-###-#### June 10, RE: # [redacted] Dear [redacted] , Thank you for forwarding these concerns of [redacted] ***, which we received on June 8, File # [redacted] We appreciate these concerns and we have investigated this information We would like to clarify or correct some items from this complaint UCI is a collection agency, representing a creditor of [redacted] ***The creditor did assign this account to UCI, in early March 2016, to be collected as a past-due account Therefore UCI did not have contact with this consumer in May or November as alleged in the complaint We also disagree with her allegations that we have received any specific insurance information and refused any sort of assistance We do understand the nature of her dispute, and once we did receive this dispute information, we did contact the creditor to review the matter The creditor has now advised us to close the account and we have done so We are also sending notifications to the credit reporting agencies, to remove this record from her file This should resolve the matter If there are any further questions or concerns, or if I can be of any further assistance, please contact me at your convenience Sincerely, Locke S [redacted] , Vice President – UCI ###-###-####
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: you keep saying I was the only one that could talk to my insurance company-i had done that already and they had not received the claim-your employee did not listen she just talked-nonstop! She said the insurance company must write a letter that they will pay the claimHow can they do that with no claim? Then, when I asked for a provider contact she would only supply a nameYour letter does not take responsibility to fix the problem Obviously, the hospital should not use your service- Dr[redacted] Regards, [redacted]
United Consumers, IncTelegraph Road, Woodbridge, VA Main ###-###-####; Toll Free ###-###-#### Revdex.com Attn: [redacted] K Street NW, 10th Floor Washington, DC 20005-FAX: ###-###-#### August 8, RE: # [redacted] Dear [redacted] , Thank you for forwarding these concerns of [redacted] We received your Revdex.com notification today; however, we have no record of receiving the initial complaint from the Revdex.com, apparently dated 7/25/ We have investigated his statements in relation to the accounts that we were handling and we offer the following response [redacted] ’s creditor did turn over delinquent accounts to our company to be collected UCI did sent proper notification to [redacted] at the address that had been given to the creditor UCI was then notified that the mail was forwarded to a new address, based on an address change provided by the Postal Service national change of address data UCI did not receive any response from this letter and did not receive any notification that the mail was returned or failed The account was subsequently reported to the credit reporting agencies with an accurate status of being past due [redacted] then contacted us, updated the address, and made payment toward the legitimate bill UCI did post the payment UCI did update the credit reporting agencies that the bill was paid UCI did mail a receipt to [redacted] at the address given In light of the apparent difficulties with mail being received at the proper address, and in order to assist this consumer, UCI has sent a deletion request to each of the credit reporting agencies, for them to process and delete this record from their files This should resolve the matter If there are any further questions or concerns, or if I can be of any further assistance, please contact me at your convenience Sincerely, Locke S [redacted] , Vice President – UCI ###-###-####
United Consumers, Inc Telegraph Road, Woodbridge, VA Main ###-###-####; Toll Free ###-###-####; Fax ###-###-#### Revdex.com Attn: Brenda Freeman K Street NW, 10th Floor Washington, DC 20005- FAX: ###-###-#### Nov6, RE: # [redacted] Dear [redacted] , Thank you for forwarding these concerns of [redacted] , which we received from you on October We have put our collection efforts on hold after receiving this notice and we have investigated the statements and the information provided We offer the following response and information UCI is a collection agency representing [redacted] ’s creditor, [redacted] He was provided medical service in June of The creditor assigned this account to our agency in March of as an unpaid debt They did not sell the debt to us We sent notifications to this consumer advising him of our involvement and requesting that he contact us, and we made additional attempts to contact him by phone However no contact was ever made The unpaid account was reported to the credit reporting agencies in June Additional efforts were made to contact [redacted] , in hopes of resolving this account In October of 2015, [redacted] did contact us There was discussion about whether the insurance company had already paid, and whether we could just remove the file from the credit records We advised that we could not remove the file unless there was some type of error, but we could update the file if he could provide documentation to show that his insurance company had already paid The call ended without resolution Subsequent to this call in Oct 2015, detailed insurance information was provided, with the apparent intent of getting the insurance billed We have reviewed this account with our client, and they also received insurance information in Oct They previously did not have this information It is our understanding that our client has submitted this bill to his insurance carrier, as of late October At this time, months after the service was provided, the balance is still correct and due There is no error that would be any reason to remove this from the credit reporting agencies In the meantime, we have held our collection efforts on this account, and will hold it for days, pending a response from his insurance company We would suggest that when he receives an explanation of benefits from his insurance company, that he contact us and submit a copy of their response That will help to determine whether additional steps are needed to get this resolved If there are any further questions, please contact me at your convenience Sincerely, Locke S [redacted] , Vice President - UCI
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
United Consumers, Inc [redacted] Road, Woodbridge, VA Main ###-###-####; Toll Free ###-###-#### Revdex.com Attn: [redacted] K Street NW, 10th Floor Washington, DC 20005-FAX: ###-###-#### Dec9, RE: # [redacted] Dear Mr [redacted] , Thank you for forwarding these concerns of Ms [redacted] , file # [redacted] We appreciate these concerns and we have investigated this information Our attempts to contact were based on the information provided by our client It is unfortunate that we did not have an available representative, to speak with her, when she attempted to contact us back If she would like to contact me directly, I would be happy to assist her However, we do recognize her request for no further contact, and we will respect that request If there are any further questions or concerns, or if I can be of any further assistance, please contact me at your convenience Sincerely, Locke S [redacted] , Vice President – UCI ###-###-####
Dear [redacted] , Thank you very much for forwarding the response from MrS [redacted] of United Consumers Inc Iam really disappointed that he did not give a reason why their Client advised them to close the Account on their system and send a removal notice to the Credit reporting agencies The truth has finally came out My Insurance Company has already notified me that the claim has been paid If their client did not get paid, they won't close the account This case is resolved but it is still far from over because Iam in contact with my Attorney to advise me about my next step to bring this case to justice for everything I went through for the past one year with [redacted] and United Consumers Inc My Attorney will contact them as soon as a decision is made Your time in resolving this matter is really appreciated Thank you very much Sincerely, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
United Consumers, IncTelegraph Road, Woodbridge, VA Main ###-###-####; Toll Free ###-###-#### Revdex.com Attn: [redacted] K Street NW, 10th Floor Washington, DC 20005-FAX: ###-###-#### February 7, RE: # [redacted] Dear [redacted] , Thank you for forwarding these concerns of [redacted] ***, file # [redacted] We appreciate these concerns and we have investigated this information Based on the evening phone number that was given by [redacted] ***, we have identified where this number was listed in our database We appreciate that [redacted] has now notified us that this is a wrong number We have removed this phone number from our file and we will make no further calls to this number If there are any further questions or concerns, or if I can be of any further assistance, please contact me at your convenience Sincerely, Locke S [redacted] , Vice President – UCI ###-###-####
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
United Consumers, Inc Telegraph Road, Woodbridge, VA Main ###-###-####; Toll Free ###-###-####; Fax ###-###-#### Revdex.com Attn: [redacted] K Street NW, 10th Floor Washington, DC 20005- FAX: ###-###-#### March 10, RE: # [redacted] Dear [redacted] , Thank you for forwarding these concerns of [redacted] , which we received on March 7, We appreciate these concerns and we have investigated this information We are a collection agency representing a medical creditor of [redacted] The creditor had placed this account to us, as a bad debt that needed to be collected Prior to this Revdex.com complaint, we had received dispute information from [redacted] At that time, we forwarded the information to the creditor for their review On 2-29-16, the creditor advised us to close this account We have closed this account and we have also sent a request, to the credit reporting agencies, to remove this account from their records At this time the account is closed and there will be no further collection attempts If there are any further questions or concerns, or if I can be of any further assistance, please contact me at your convenience Sincerely, Locke S [redacted] , Vice President - UCI
United Consumers, Inc [redacted] Road, Woodbridge, VA Main ###-###-####; Toll Free ###-###-#### Revdex.com Attn: [redacted] K Street NW, 10th Floor Washington, DC 20005-FAX: ###-###-#### October 27, RE: # [redacted] Dear Mr [redacted] , Thank you for forwarding these concerns of Mr [redacted] , file # [redacted] We appreciate these concerns and we have investigated this information We appreciate the fact that Mr [redacted] has responded to our request for more information He has now provided the phone number, name and date of the most recent call This information has helped us to properly identify the file and make the necessary corrections We have removed this phone number, ending in ***, from our files and we will not call this number again If there are any further questions or concerns, or if I can be of any further assistance, please contact me at your convenience Sincerely, Locke S [redacted] , Vice President – UCI ###-###-####
United Consumers, IncTelegraph Road, Woodbridge, VA Main ###-###-####; Toll Free ###-###-#### Revdex.com Attn: [redacted] K Street NW, 10th Floor Washington, DC 20005-FAX: ###-###-#### Nov22, RE: # [redacted] Dear [redacted] , Thank you for forwarding these concerns of [redacted] , file # [redacted] We have researched her statements and offer the following response UCI is a professional collection agency representing many different creditors in the area [redacted] has communicated with us and suggested that insurance should have, or possibly will, cover the outstanding charges from a medical creditor Some of her coverage apparently was for other accounts that UCI is not handling We have followed up this information with the provider They have advised us that the insurance information that was given did not provide coverage for the date of service that is still outstanding This balance is valid and still due UCI is mailing a copy of this outstanding bill to [redacted] for her review UCI will hold the account for days, to give her the opportunity to review this account and do any potential follow up with her insurance The client does still anticipate payment for these charges We suggest she contact us to make arrangements for payment or to provide valid and verified insurance information If there are any further questions or concerns, or if we can be of any further assistance, please contact us at your convenience Sincerely, UCI, ###-###-####
Revdex.com Thank you very much for intervening on my behalfI hope United Consumers takes a closer look to their administrative policies to correct and prevent incidents as mine I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Thank you for your quick response Regards, [redacted]
United Consumers, Inc [redacted] Road, Woodbridge, VA Main ###-###-####; Toll Free ###-###-#### Revdex.com Attn: [redacted] K Street NW, 10th Floor Washington, DC 20005-FAX: ###-###-#### October 26, RE: # [redacted] Dear Mr [redacted] , Thank you for forwarding these concerns of Mr [redacted] , file # [redacted] We appreciate these concerns and we have investigated this information He has provided his name and he states we have made calls to a phone number in an attempt to contact some other person(s)However, he did not provide the phone number that is being called He also did not provide the name of the person we are trying to reach We did review the (202) phone number listed in the consumer information section but we do not have any record of that phone number in our database Based on the consumer’s name alone, we are unable to accurately identify a specific file, or phone number, or reason for our call We are willing to help, but we need Mr [redacted] to provide some additional information If possible, can he provide the following information? · The actual phone number that was called · The name of the person for whom we are asking · The approximate date of the most recent call Mr [redacted] is also welcome to call our office and speak with a manager, and provide enough information for us to properly identify the issue Then we would be able to research this further Once we receive this additional information, we will be happy to investigate this further But until we do receive additional information, there is nothing more we can do at this time If there are any further questions or concerns, or if I can be of any further assistance, please contact me at your convenience Sincerely, Locke S [redacted] , Vice President – UCI ###-###-####
United Consumers, IncTelegraph Road, Woodbridge, VA Main ###-###-####; Toll Free ###-###-#### Revdex.com Attn: [redacted] K Street NW, 10th Floor Washington, DC 20005-FAX: ###-###-#### Sept1, RE: # [redacted] Dear [redacted] , Thank you for forwarding these follconcerns of [redacted] ***, file # [redacted] We have investigated this situation and we offer the following response We understand [redacted] ***’s desire to express his opinions and assumptions about this situation We respectfully disagree with those opinions and assumptions We have already responded to the facts of this matter [redacted] advised us that we were calling the wrong number We have noted that, and we have removed this phone number from our files This should resolve the matter Sincerely, UCI, ###-###-####
From: [redacted] < [redacted] @***.com>Date: Mon, Feb 13, at 9:AMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: [redacted] @myRevdex.com.orgHi [redacted] ,In reference to complaint # [redacted] , I request withdrawing the complaint Upon further discussions, it turns out that the letter is not a fraudulent late electric bill collection noticeIt is a cancellation fee from a secondary gas provider dated last April Please advise and thank you for your prompt action in this matter[redacted] ***
[redacted] [redacted] I have reviewed the response made by the business in reference to complaint ID [redacted] , the account [redacted] for the amount of $I am requesting this company remove this account from my report [redacted] ***
United Consumers, Inc [redacted] ***, Woodbridge, VA Main ###-###-####; Toll Free ###-###-####; Fax ###-###-#### Revdex.com Attn: Brenda Freeman K Street NW, 10th Floor Washington, DC 20005- FAX: ###-###-#### Aug14, RE: # [redacted] Dear [redacted] , Thank you for forwarding these concerns of [redacted] ***We have investigated this information and we appreciate these concerns We have checked our files for calls regarding the phone number ending in *** We certainly do not wish to continue calling a phone that does not go to the correct party We appreciate the notification that these are wrong number calls We believe we have identified the relevant files with this phone number, and we have removed this phone number from these files If there are any further questions or concerns, or if I can be of any further assistance, please contact me at your convenience Sincerely, Locke S [redacted] , Vice President - UCI
United Consumers, IncTelegraph Road, Woodbridge, VA Main ###-###-####; Toll Free ###-###-#### Revdex.com Attn: [redacted] K Street NW, 10th Floor Washington, DC 20005-FAX: ###-###-#### June 10, RE: # [redacted] Dear [redacted] , Thank you for forwarding these concerns of [redacted] ***, which we received on June 8, File # [redacted] We appreciate these concerns and we have investigated this information We would like to clarify or correct some items from this complaint UCI is a collection agency, representing a creditor of [redacted] ***The creditor did assign this account to UCI, in early March 2016, to be collected as a past-due account Therefore UCI did not have contact with this consumer in May or November as alleged in the complaint We also disagree with her allegations that we have received any specific insurance information and refused any sort of assistance We do understand the nature of her dispute, and once we did receive this dispute information, we did contact the creditor to review the matter The creditor has now advised us to close the account and we have done so We are also sending notifications to the credit reporting agencies, to remove this record from her file This should resolve the matter If there are any further questions or concerns, or if I can be of any further assistance, please contact me at your convenience Sincerely, Locke S [redacted] , Vice President – UCI ###-###-####
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: you keep saying I was the only one that could talk to my insurance company-i had done that already and they had not received the claim-your employee did not listen she just talked-nonstop! She said the insurance company must write a letter that they will pay the claimHow can they do that with no claim? Then, when I asked for a provider contact she would only supply a nameYour letter does not take responsibility to fix the problem Obviously, the hospital should not use your service- Dr[redacted] Regards, [redacted]
United Consumers, IncTelegraph Road, Woodbridge, VA Main ###-###-####; Toll Free ###-###-#### Revdex.com Attn: [redacted] K Street NW, 10th Floor Washington, DC 20005-FAX: ###-###-#### August 8, RE: # [redacted] Dear [redacted] , Thank you for forwarding these concerns of [redacted] We received your Revdex.com notification today; however, we have no record of receiving the initial complaint from the Revdex.com, apparently dated 7/25/ We have investigated his statements in relation to the accounts that we were handling and we offer the following response [redacted] ’s creditor did turn over delinquent accounts to our company to be collected UCI did sent proper notification to [redacted] at the address that had been given to the creditor UCI was then notified that the mail was forwarded to a new address, based on an address change provided by the Postal Service national change of address data UCI did not receive any response from this letter and did not receive any notification that the mail was returned or failed The account was subsequently reported to the credit reporting agencies with an accurate status of being past due [redacted] then contacted us, updated the address, and made payment toward the legitimate bill UCI did post the payment UCI did update the credit reporting agencies that the bill was paid UCI did mail a receipt to [redacted] at the address given In light of the apparent difficulties with mail being received at the proper address, and in order to assist this consumer, UCI has sent a deletion request to each of the credit reporting agencies, for them to process and delete this record from their files This should resolve the matter If there are any further questions or concerns, or if I can be of any further assistance, please contact me at your convenience Sincerely, Locke S [redacted] , Vice President – UCI ###-###-####
United Consumers, Inc Telegraph Road, Woodbridge, VA Main ###-###-####; Toll Free ###-###-####; Fax ###-###-#### Revdex.com Attn: Brenda Freeman K Street NW, 10th Floor Washington, DC 20005- FAX: ###-###-#### Nov6, RE: # [redacted] Dear [redacted] , Thank you for forwarding these concerns of [redacted] , which we received from you on October We have put our collection efforts on hold after receiving this notice and we have investigated the statements and the information provided We offer the following response and information UCI is a collection agency representing [redacted] ’s creditor, [redacted] He was provided medical service in June of The creditor assigned this account to our agency in March of as an unpaid debt They did not sell the debt to us We sent notifications to this consumer advising him of our involvement and requesting that he contact us, and we made additional attempts to contact him by phone However no contact was ever made The unpaid account was reported to the credit reporting agencies in June Additional efforts were made to contact [redacted] , in hopes of resolving this account In October of 2015, [redacted] did contact us There was discussion about whether the insurance company had already paid, and whether we could just remove the file from the credit records We advised that we could not remove the file unless there was some type of error, but we could update the file if he could provide documentation to show that his insurance company had already paid The call ended without resolution Subsequent to this call in Oct 2015, detailed insurance information was provided, with the apparent intent of getting the insurance billed We have reviewed this account with our client, and they also received insurance information in Oct They previously did not have this information It is our understanding that our client has submitted this bill to his insurance carrier, as of late October At this time, months after the service was provided, the balance is still correct and due There is no error that would be any reason to remove this from the credit reporting agencies In the meantime, we have held our collection efforts on this account, and will hold it for days, pending a response from his insurance company We would suggest that when he receives an explanation of benefits from his insurance company, that he contact us and submit a copy of their response That will help to determine whether additional steps are needed to get this resolved If there are any further questions, please contact me at your convenience Sincerely, Locke S [redacted] , Vice President - UCI
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
United Consumers, Inc [redacted] Road, Woodbridge, VA Main ###-###-####; Toll Free ###-###-#### Revdex.com Attn: [redacted] K Street NW, 10th Floor Washington, DC 20005-FAX: ###-###-#### Dec9, RE: # [redacted] Dear Mr [redacted] , Thank you for forwarding these concerns of Ms [redacted] , file # [redacted] We appreciate these concerns and we have investigated this information Our attempts to contact were based on the information provided by our client It is unfortunate that we did not have an available representative, to speak with her, when she attempted to contact us back If she would like to contact me directly, I would be happy to assist her However, we do recognize her request for no further contact, and we will respect that request If there are any further questions or concerns, or if I can be of any further assistance, please contact me at your convenience Sincerely, Locke S [redacted] , Vice President – UCI ###-###-####
Dear [redacted] , Thank you very much for forwarding the response from MrS [redacted] of United Consumers Inc Iam really disappointed that he did not give a reason why their Client advised them to close the Account on their system and send a removal notice to the Credit reporting agencies The truth has finally came out My Insurance Company has already notified me that the claim has been paid If their client did not get paid, they won't close the account This case is resolved but it is still far from over because Iam in contact with my Attorney to advise me about my next step to bring this case to justice for everything I went through for the past one year with [redacted] and United Consumers Inc My Attorney will contact them as soon as a decision is made Your time in resolving this matter is really appreciated Thank you very much Sincerely, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
United Consumers, IncTelegraph Road, Woodbridge, VA Main ###-###-####; Toll Free ###-###-#### Revdex.com Attn: [redacted] K Street NW, 10th Floor Washington, DC 20005-FAX: ###-###-#### February 7, RE: # [redacted] Dear [redacted] , Thank you for forwarding these concerns of [redacted] ***, file # [redacted] We appreciate these concerns and we have investigated this information Based on the evening phone number that was given by [redacted] ***, we have identified where this number was listed in our database We appreciate that [redacted] has now notified us that this is a wrong number We have removed this phone number from our file and we will make no further calls to this number If there are any further questions or concerns, or if I can be of any further assistance, please contact me at your convenience Sincerely, Locke S [redacted] , Vice President – UCI ###-###-####
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
United Consumers, Inc Telegraph Road, Woodbridge, VA Main ###-###-####; Toll Free ###-###-####; Fax ###-###-#### Revdex.com Attn: [redacted] K Street NW, 10th Floor Washington, DC 20005- FAX: ###-###-#### March 10, RE: # [redacted] Dear [redacted] , Thank you for forwarding these concerns of [redacted] , which we received on March 7, We appreciate these concerns and we have investigated this information We are a collection agency representing a medical creditor of [redacted] The creditor had placed this account to us, as a bad debt that needed to be collected Prior to this Revdex.com complaint, we had received dispute information from [redacted] At that time, we forwarded the information to the creditor for their review On 2-29-16, the creditor advised us to close this account We have closed this account and we have also sent a request, to the credit reporting agencies, to remove this account from their records At this time the account is closed and there will be no further collection attempts If there are any further questions or concerns, or if I can be of any further assistance, please contact me at your convenience Sincerely, Locke S [redacted] , Vice President - UCI
United Consumers, Inc [redacted] Road, Woodbridge, VA Main ###-###-####; Toll Free ###-###-#### Revdex.com Attn: [redacted] K Street NW, 10th Floor Washington, DC 20005-FAX: ###-###-#### October 27, RE: # [redacted] Dear Mr [redacted] , Thank you for forwarding these concerns of Mr [redacted] , file # [redacted] We appreciate these concerns and we have investigated this information We appreciate the fact that Mr [redacted] has responded to our request for more information He has now provided the phone number, name and date of the most recent call This information has helped us to properly identify the file and make the necessary corrections We have removed this phone number, ending in ***, from our files and we will not call this number again If there are any further questions or concerns, or if I can be of any further assistance, please contact me at your convenience Sincerely, Locke S [redacted] , Vice President – UCI ###-###-####
United Consumers, IncTelegraph Road, Woodbridge, VA Main ###-###-####; Toll Free ###-###-#### Revdex.com Attn: [redacted] K Street NW, 10th Floor Washington, DC 20005-FAX: ###-###-#### Nov22, RE: # [redacted] Dear [redacted] , Thank you for forwarding these concerns of [redacted] , file # [redacted] We have researched her statements and offer the following response UCI is a professional collection agency representing many different creditors in the area [redacted] has communicated with us and suggested that insurance should have, or possibly will, cover the outstanding charges from a medical creditor Some of her coverage apparently was for other accounts that UCI is not handling We have followed up this information with the provider They have advised us that the insurance information that was given did not provide coverage for the date of service that is still outstanding This balance is valid and still due UCI is mailing a copy of this outstanding bill to [redacted] for her review UCI will hold the account for days, to give her the opportunity to review this account and do any potential follow up with her insurance The client does still anticipate payment for these charges We suggest she contact us to make arrangements for payment or to provide valid and verified insurance information If there are any further questions or concerns, or if we can be of any further assistance, please contact us at your convenience Sincerely, UCI, ###-###-####
Revdex.com Thank you very much for intervening on my behalfI hope United Consumers takes a closer look to their administrative policies to correct and prevent incidents as mine I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]