The Missing Bite Reviews (1)
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The Missing Bite Rating
Description: INTERNET SHOPPING
Address: 1 E Station Square Dr Ste 500, Pittsburgh, Pennsylvania, United States, 15219-1157
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www.themissingbite.com
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Review: I placed an online order at this company's website at [redacted]. When I did not receive a shipment notice within 3 days, I wrote to find out what the delay was, and I also mentioned that I felt that the shipping charge was a bit high. I really just wanted to find out when they planned to ship my order. They replied this morning with nothing but a link to their website frequently asked questions. No explanation about the delay. No apologies. They later canceled my order without even bothering to resolve the matter. They also violated their own rules stated in their online FAQ that I have copied and pasted below:
"After placing your order, you will immediately receive an Order Confirmation email from us if you pay with your credit card OR an email from PayPal if you pay through their system. We ship every Monday and Friday. We will send you a Shipping Confirmation email when your order ships."
They let Friday pass, so I expected the order to ship today. When I pointed out that they missed their first shipping date, they did not respond, except to claim that I'm not happy, and then they cancled my order.Desired Settlement: All I want is for them to reinstate the order, and ship it. It's that simple. They still make money, and I still get what I ordered. The item that I ordered is very rare, and I have not been able to find it anywhere else. I was very happy to find the item on their website, and then disappointed when they treated me like this.