The Moving Guys

Our statements are completely true, Mr [redacted] knows that we are telling the truth, he scheduled the unload for a certain time and then changed the arrival time repeatedly, he gave the excuse of being caught in traffic (although one of our moving crews went through the same route and reported no traffic at all)We were not late, he was lateThe mover did not bring the box down from his truck, Mr [redacted] did and set it by the elevator He did not tell our mover that the box was semi-open and damagedAlthough we did not damaged the glass, we offered Mr [redacted] $towards the replacement of the item however, he did not accept We then offered him $just to avoid any more conflict, and again he declined our offer We did not damaged his glass, we have no idea who packed it to begin with and we know through Mrs [redacted] that the glass was transported by a moving company in California to New York and stored in N.Y for a period of two years prior to being moved by Mr [redacted] in a rented truck to [redacted] Our mover was not negligent, Mr [redacted] was negligent in not disclosing the problem with the boxHad our mover unloaded the box from the truck, he would have noted the problem or the item would have been dropped in the truck however, since he did not brought it down from the truck, he had no way of knowing that the box was damagedWe still tried to assist them with our offer but he declined Respectfully, [redacted]