The Music Studio

To Whom It May Concern, I am happy to say that by the time we received notice of this complaint from you, we had already resolved the issueI append a copy of the letter we wrote when we mailed therefund checkThere was no dispute here--only our inadvertent delay in returning these funds, for which I am truly sorryI am the Director of The Music Studio, the senior teacher, and the manager of day-to-day operations; my days begin at a.mand end at p.mWe try to stay on top of everything, but sometimes we fall behindIn more than years of operation, however, we have never failed to settle our accounts Respectfully, Noel L [redacted] Founder and Director

To Whom It May Concern,  I am happy to say that by the time we received notice of this complaint from you, we had already resolved the issue. I append a copy of the letter we wrote when we mailed therefund check. There was no dispute here--only our inadvertent delay in returning these funds,...

for which I am truly sorry. I am the Director of The Music Studio, the senior teacher, and the manager of day-to-day operations; my days begin at 7 a.m. and end at 10 p.m. We try to stay on top of everything, but sometimes we fall behind. In more than 40 years of operation, however, we have never failed to settle our accounts.   Respectfully,  Noel L[redacted] Founder and Director