Initial Business Response / [redacted] (1000, 8, 2016/06/20) */ Refund issued, check mailed outCheck was returned on 6-17-16, incorrect addressWe are verifying the address with customer, and we [redacted] send it out again
Initial Business Response / [redacted] (1000, 10, 2015/11/21) */ Customer was contacted via e-mail to reach out and try and rectify Owner sent Email and has not yet got a response
Initial Business Response / [redacted] (1000, 8, 2016/05/04) */ Contact Name and Title: [redacted] GM Contact Phone: XXXXXXXXXX x Contact Email: [redacted] @fordofupland.com The contract matches the agreed pricing structure negotiated at the time + all applicable tax and feesThe amount of tax collected was the proper tax rate and paid to the BOEIf you need further understanding of your contract, please contact me and I would be more than happy to go over your contract in detail Initial Consumer Rebuttal / [redacted] (3000, 10, 2016/05/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) The sales price I agreed to was $less than the sales price put on the sales contractThen sales tax was calculated on the higher amount$was then deducted as a Manufacturers Rebate and credited as a down paymentI gave them one check for the entire amount, no down payment was necessary Ford of Upland expects me and you to believe they do these manipulations that alienate paying customers So they can pay more sales tax to CA and UplandI shall be in contact with them as soon as I receive my CA registration and compare what They charged me with what DMV received
Initial Business Response / [redacted] (1000, 8, 2016/06/20) */ Refund issued, check mailed outCheck was returned on 6-17-16, incorrect addressWe are verifying the address with customer, and we [redacted] send it out again
Initial Business Response / [redacted] (1000, 10, 2015/11/21) */ Customer was contacted via e-mail to reach out and try and rectify Owner sent Email and has not yet got a response
Initial Business Response / [redacted] (1000, 8, 2016/05/04) */ Contact Name and Title: [redacted] GM Contact Phone: XXXXXXXXXX x Contact Email: [redacted] @fordofupland.com The contract matches the agreed pricing structure negotiated at the time + all applicable tax and feesThe amount of tax collected was the proper tax rate and paid to the BOEIf you need further understanding of your contract, please contact me and I would be more than happy to go over your contract in detail Initial Consumer Rebuttal / [redacted] (3000, 10, 2016/05/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) The sales price I agreed to was $less than the sales price put on the sales contractThen sales tax was calculated on the higher amount$was then deducted as a Manufacturers Rebate and credited as a down paymentI gave them one check for the entire amount, no down payment was necessary Ford of Upland expects me and you to believe they do these manipulations that alienate paying customers So they can pay more sales tax to CA and UplandI shall be in contact with them as soon as I receive my CA registration and compare what They charged me with what DMV received