The New Ming Garden Buffet & Grill Reviews (1)
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The New Ming Garden Buffet & Grill Rating
Description: RESTAURANTS
Address: 245 Arch Ave, Waynesboro, Virginia, United States, 22980
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Review: Only July 27th I visited Ming Garden with my two children. Shortly after we sat down with our meal a roach ran across our table. I tried to flag down a waitress and was ignored. I moved my children to another table (in the middle of the dining room away from the wall unlike our pervious table) and we sat there for 15 minutes. No one noticed we had moved. At this point I went to the front and told the person behind the desk what had happened, he only gave me clean silverware. When I went back to get my kids and go back to talk to the man at the desk I was chased down by our waitress with our check. I told her what had happened and she shrugged her shoulders at me and thrusted the check into my hands. I went back up front with the check and asked the man working if we really had to pay considering there was a roach running across our table and plates. He stated that since we began eating we would be charged full price. I told him there was no way I was paying $31.xx for food we didn't eat from a buffet. He took 1 meal off and still charged $20.xx. When I balked at the idea of still paying that much he said, very loudly, "You have to pay your bill!" I went ahead and paid and left quickly.Desired Settlement: I would ideally like a refund as I had to take my children elsewhere for dinner and pay a second time for them to eat. However, if this isn't going to happen I'll be happy knowing they at least get checked out and followed up on with the pest issues.