The Nichols Team Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
I disagree that you have stood behind this carI have had it for nine months and have had problems with it for eight of those monthsIf you certify a vehicle is quality and will put your reputation on selling it to a customer, they should not purchase the problems you took as a trade inI am still very disappointed that your inventory transfers from one location to another, but your warranty does not and will continue telling everyone at work, family functions, and social gatherings about the quality of this vehicle you soldI purchased a used vehicle from Arrow Hyundai and drove it for eight years without any problemsThat made me a loyal customer to HyundaiI bought a used vehicle from you and could not drive it for eight months with nothing but problems, this will make me a loyal customer of other dealershipsI will continue to slam The Boucher Group EVERY chance I get, and hope to dissuade as many people from purchasing from you as I canBoucher does not ride with you every mile, they are the stereotypical used car salesmanBuyer beware

Dear Mr. [redacted], We do appreciate your business and I believe we have stood behind the car you purchased.  Like you said we needed to repair your vehicle soon after your purchase and we also gave you a no charge rental.  In January the same issue arose with the check engine light. We...

again fixed the vehicle and gave you a no charge rental. We have stood behind your vehicle. In regards to the warranty the issues you have had the warranty would not have covered. It is a very limited warranty. G*B