The Paperless Agent Reviews (%countItem)
The Paperless Agent Rating
Address: 706 W Ben White Blvd Ste A248, Austin, Texas, United States, 78704-8125
Phone: |
Show more...
|
Web: |
|
Add contact information for The Paperless Agent
Add new contacts
I have visited the website called ThePaperlessAgent.com in last month and I am not sure what I've done but just found out today from the Paypal account that I've been charged $67 from July 4th and August 3rd 2 times already that total amount of $134 that I was NOT aware of why I've been charged from the website. I've sent the email to customer support directly from the phone number I've called but no action, so I've disputed the charges to Paypal but it was denied too. I have not received any product or service from the website and I was not signed up for any from the website. The charges were made without my consent or knowledge that I want my money back for a full refund asap.
Good afternoon, and thank you for reaching out! I hope you both are having a great week so far :)I looked back in my records, and I've found two requests from Jim about this issue. We responded to both, once with instructions for how to cancel the membership, and in the second, manually cancelling his subscription and processing one refund as a courtesy (since it was outside our 30-day money-back policy). I've attached both of these emails here for your records.Now, I do want to make sure that you leave us with as positive of an impression as possible, Jim. We will not be able to process any further refunds, but I would like to help you get some value out of your investment with us. With that in mind, we have a few options.If you decided to cancel because you just never utilized the membership, then perhaps you would be interested in a free month’s access to the Club? I’d love to help guide you around the site to find what you were initially hoping to get when you first joined!I'm also willing so send you a few of our most popular resources for you to download as a measure of our goodwill. Just respond to this email and let me know what your current business priorities are and I'll send you the ones I believe will be the most beneficial!I know this was a lengthy email, so please let me know if you have any questions. I hope to hear back from you soon regarding my offers above! Sincerely
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards