The Park At Netherley

I have been suffering with wet carpet since April. I have lost furniture and dealt with sick kids, because the mold is growing in their room. I have complained multiple times, but have been treated as though the matter is unimportant. I've suffered theft and an attempted break in while my children and I were inside. The police have advised me to move as well, because he was informed of a threat that was made by one of my neighbors(a gun was in possession of the subject that made the threat)I have been a target here for months. I have provided multiple police reports and asked to move for our safety. Again I was treated as though the matter is unimportant. The apartment manager has been very nasty and heartless about all of these situations we are suffering and is more concerned with keeping the lease in place. I need this matter addressed and they need to know this is not ok

I HAVE BEEN LIVING AT *** LAKE APARTMENTS SINCE MARCH 16 OF 2018. THE SECOND DAY I MOVED IN MY APARTMENT.THE BREAKER SHUT OFF. IN ALL OF THE ROOMS I MADE A COMPLAINT TO THE RENT OFFICE. THEY SENT SOMEONE OUT 3 DAYS LATER. A WEEK LATER THE BREAKER STARTED SHUTTING OFF AGAIN. I CALL AND MADE ANOTHER COMPLAINT AND ALSO TALK TO THE MAINTENANCE MAN AGAIN HE STATED THAT MY WHOLE BUILDING IS UP UNDER WARRANTY AND THAT HE IS NOT ALLOWED TO TOUCH ANYTHING IN MY APARTMENT. SO HE BROUGHT TWO DIFFERENT MEN IN THAT WAS OBVIOUSLY NOT FROM THE SAME COMPANY. THE FIRST MAN THAT CAME IN WAS A *** GUY. HE REPLACED THE BREAKER WITH AN OLD BREAKER THAT HE WAS NOT SUPPOSED TO USE BY LAW. HE ALSO TOLD ME NOT TO PLUG ANYTHING IN. SO YEAH THAT DID NOT WORK. THEN THE SECOND *** MAN CAME IN. FROM THE LOOKS OF PROFESSIONALISM HE WAS FROM CRAIGSLIST. BUT HE GOT THE BREAKER TO WORK PRETTY GOOD. I DID NOT HAVE ANY PROBLEMS UNTIL. A MONTH LATER. THE BREAKER STARED SHUTTING OFF AGAIN. ITS VERY ANNOYING WHEN THE POWER KEEPS SHUTTING OFF WHEN I'M ON THE COMPUTER WORKING OR WATCHING A REALLY GOOD MOVIE OR USING MY BLOW DRYER.SO I CALLED AND ASK TO SPEAK WITH THE MANAGER. AND TOLD HER THAT THE BREAKER STARED BACK SHUTTING OFF AGAIN. SHE APOLOGIZED IN HER SWEET LITTLE VOICE LIKE SHE CARED AND TOLD ME THAT SHE WILL HAVE SOMEONE TO COME DOWN AND TAKE ANOTHER LOOK.I ALSO WROTE A LETTER TO THE OWNERS OF THE PROPERTY LEFT MY CONTACT AND EMAIL INFO. WELL ITS BEEN ANOTHER WHOLE MONTH BREAKERS ARE STILL SHUTTING OFF. AND I STILL HAVE NOT RECEIVED ANY HELP. I CONTINUE TO PAY $1081 FOR RENT. BECAUSE MY KIDS AND I HAVE NO WHERE ELSE TO GO.SO I DECIDED TO CALL THE OFFICE ONE MORE TIME AND THE NASTY ATTITUDE THAT I RECEIVED ABOUT THE COMPLAINTS. WAS AWFUL. I'AM SCARED THAT THIS BUILDING WILL CATCH A FIRE AGAIN OH YEAH!! THE SAME BUILDING I LIVE IN NOW HAD A FIRE IN 2016.IT WAS ON *** 5 *** I FOUND THIS OUT FROM MY NEIGHBORS. THEY DID NOT TELL ME THIS WHEN I WAS PAYING THEM MONEY AND SIGHING MY LEASES.SO SAD SOMEONE HELP US.
Product_Or_Service: LEASING