The Pet Sitters

Revdex.com: Ms [redacted] , I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below In reference to the above complaint, I read the response from Pearson InfinitiI find the response to be unsatisfactory and a falsification of the factsYes, I wanted to purchase a vehicle, and my complaint has nothing to do with the price of the vehicle or the demeaning manner in which the salesman addressed me in texts, when bargaining for a better priceTo my way of thinking this is banter between salesman and customerI could have taken offense but I did notThis is in no way a form of potential buyer remorseI only became disturbed when I got an alert from “ [redacted] ***” that my Credit Score had changedUpon investigation I saw the devastation as a result of Pearson Infiniti actions My complaint standsThat is, I authorized no more that credit inquiries and at no time was I informed that their practice is inquiriesAdditionally, inquiries were sent times which is tantamount to an abuse of such privilege Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer
made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***

Revdex.com: Ms. [redacted],
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
In reference to the above complaint, I
read the response from Pearson Infiniti. I find the response to be
unsatisfactory and a falsification of the facts. Yes, I wanted to
purchase a vehicle, and my complaint has nothing to do with the price
of the vehicle or the demeaning manner in which the salesman
addressed me in texts, when bargaining for a better price. To my way
of thinking this is normal banter between salesman and customer. I
could have taken offense but I did not. This is in no way a form of
potential buyer remorse. I only became disturbed when I got an alert
from “[redacted]” that my Credit Score had changed. Upon
investigation I saw the devastation as a result of Pearson Infiniti
actions.
My complaint stands. That is, I
authorized no more that 3 credit inquiries and at no time was I
informed that their normal practice is 5 inquiries. Additionally,
inquiries were sent 12 times which is tantamount to an abuse of such
privilege.
Regards,
[redacted]

[redacted] from the business stated they will be refunding for the master switch. This is a $** refund.

Mr. [redacted] gave our dealership an application for credit as he was interested in purchasing a vehicle. As is customary, we 'pulled' his credit one time. In shopping for the best rate and terms for Mr. [redacted], we sent his application for credit to five of our banks. This is an ordinary...

practice and not excessive. It is unfortunate that Mr. [redacted] could not get the vehicle he wanted and the terms he desired. We tried with the best of our ability to fulfill his terms, as we do with all of our customers. Sincerely, Pearson lnfiniti