We got one about the customer having issues with the necklace she orderedI had told ur customer service to email the customer to say if they would return the necklace we would gladly either fix it for them or we would refund her if they were not happy They have filed a visa return on the item and were were waiting on a response back from themUsusually we ask for a photo to confirm that the product has been made incorrectlyit is early Monday morning but I will reach out to the customer again I am so sorry if they have not gotten our emailsPlease let them know we are resending the email lagain and for them to please check their spam box [redacted] ***The Pink Monogram
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
We got one about the customer having issues with the necklace she orderedI had told ur customer service to email the customer to say if they would return the necklace we would gladly either fix it for them or we would refund her if they were not happy They have filed a visa return on the item and were were waiting on a response back from themUsusually we ask for a photo to confirm that the product has been made incorrectlyit is early Monday morning but I will reach out to the customer again I am so sorry if they have not gotten our emailsPlease let them know we are resending the email lagain and for them to please check their spam box [redacted] ***The Pink Monogram
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***