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The Playground for Kids

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The Playground for Kids Reviews (1)

This is an okay place for kids to play, however I do not recommend booking a private children's party. It is supposed to be hassle free for the parents, our experience was anything but hassle free. Outside food is not allowed, you have to order through them and the only option is Papa John's pizza. We accepted that. I place my order with the Playground for kids the day before the party. I was told 15 minutes before needing to move the kids to the party room for food, that there was no food and that our party would be over before we could get pizzas delivered. The manager made it sound like the whole mix up was on [redacted]'s. Two days later I find out the manager just did not place the order with [redacted]'s. At that point, the only option they gave me was to serve frozen pizzas from their concessions. I had marked, that lunch would be served, on the invitations. I had 18 children and their parents to feed. Needless to say it was humiliating to offer them crappy frozen pizza. The employee that was assigned to help with the serving and coordinating, was too busy making frozen pizzas. At almost $400 later, we would have been better off just having the kids play there (and not booking at party), then feeding everybody somewhere else. There were 18 families there that will probably not book future parties. Okay place to play, horrible for parties.

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Address: 2401 SE Tones Dr Ste 7, Ankeny, Iowa, United States, 50021-8886

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