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The Plaza Hotel & Suites - Wausau

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The Plaza Hotel & Suites - Wausau Reviews (2)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I was not told that I needed to pay 100% upfront to guarantee a room.  I also made it very clear when talking to Mr. [redacted] that I wanted to be reimbursed for my hotel stay on Friday night since I had to pay double, it was a huge inconvenience, and my daughter was not able to be with her teammates.  Mr. Anwar was only willing to give me a discount for Saturday nights room.  I would not have stayed there after what happened had it not been for my daughter wanting to be with her teammates.
Regards,
[redacted]

We have replied this is the hotels policy, we cant refund a amount that has been charged by a different property

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Address: 12550 South Military Trail # 1, Boynton Beach, Florida, United States, 33436

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www.plazawausau.com

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