The Ponzani Landscaping

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint I* *** and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Ponzani Landscaping has been serving the Ohio Valley since with a high emphasis on customer satisfactionThis was clearly demonstrated by the quick response of the owner meeting with the clients to resolve their unhappinessOur preference was to correct or fix the problemHowever, at the customer request, Ponzani Landscaping will accept the resolution proposed by the clients to keep the initial deposit, mark the job paid and complete per customers request which then resolves this complaint.

In response to the complaint filed from *** ***.On June 15, from 2:p.mto 3:p.m*** ***i, owner and *** **? production supervisor,? did meet with home owners to discuss a resolution to them not being happy with work performedThe home owners stated "we will discuss
this among ourselves if we want to let your company come back." *** ***i told *** *** to call us as soon as possible so we can get it scheduled and was asked by *** *** is someone would be there Saturday June 16th and was told no, however a message can be left on our answering serviceNo call or contact has thus been made by either home owners to *** ***i or Ponzani Landscaping.?