Terrible business modelA friend purchased a gift certificate for me on mastercard a few years agoI went to use the gift certificate and they said it was not valid despite the fact there was no expiry dateUpon closer investigation, I learned an employee *** was handing them outAs a result, all gift certificates without a name printed above the signature line was considered invalidIt appears the company does not keep any documentation supporting purchases even though each gift certificate has a specific number on itCompany refused to honour it then ignored usTerrible customer service; would definately recommend a more ethical company next time
Andrew *** the owner of inside out experience is horribleOne of his staff purposely pulled my gf out of her raft during our rafting trip causing injury and almost drowningAndrew claimed to be concerned and said he will provide us a refund for the rafting trip but as soon as we are back at home in another province he refuses to return my callsWhat a crooked business owner who doesn't care at all about the actions his staff do and then how he should step up and make things rightAll I wanted was reimbursement for the tripStay clear of this place
Terrible business modelA friend purchased a gift certificate for me on mastercard a few years agoI went to use the gift certificate and they said it was not valid despite the fact there was no expiry dateUpon closer investigation, I learned an employee *** was handing them outAs a result, all gift certificates without a name printed above the signature line was considered invalidIt appears the company does not keep any documentation supporting purchases even though each gift certificate has a specific number on itCompany refused to honour it then ignored usTerrible customer service; would definately recommend a more ethical company next time
Andrew *** the owner of inside out experience is horribleOne of his staff purposely pulled my gf out of her raft during our rafting trip causing injury and almost drowningAndrew claimed to be concerned and said he will provide us a refund for the rafting trip but as soon as we are back at home in another province he refuses to return my callsWhat a crooked business owner who doesn't care at all about the actions his staff do and then how he should step up and make things rightAll I wanted was reimbursement for the tripStay clear of this place