The Property Law Group LLC

Initial Business Response /* (1000, 6, 2015/10/29) */
Mr*** closed on October 2, On October 5, Mr*** informed us that he wished to agree the $credit which was offered at closingI immediately contacted the seller's attorney and informed him that our client was
requesting the creditI informed Mr*** that I contacted the seller's attorney and was waiting for a responseI also informed him that I would be out of the office October 8-and that I would follow up with him on the issueOn October 13th I contacted the seller's attorney and he informed me that he was still waiting to hear from his clientI informed Mr*** of this updateOn October 15, Mr*** sent an email requesting an updateI was in court in the morning but emailed him at approximately 11am to inform him that I would pay the $and seek reimbursement from the attorneyAt no time did Mr*** request that my office pay those fundsIt appears that he filed this complaint on the 15th prior to my emailParticularly during holiday weeks, it sometimes takes time to resolve issuesI apologize that the week and a half time frame was too long for Mr***He has been reimbursed, and has received, the $
Initial Consumer Rebuttal /* (3000, 8, 2015/10/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I agreeded the the $credit during the closing and not afterThe attorney you sent failed to have it included in the HUD during closingAfter we received the final HUD I noticed the credit was not there and that's when I was told that we would have to reach out to the attorney for the creditThis is something that should have been done at the closingAlso you state "during holiday weeks"? What holiday did we have in OctoberI received the $only after several requests and follow ups