I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below This response would be fine, had his response been trueThis has been an ongoing situation with multiple contacts since March 1, In addition to that, the issue still days later has not been resolvedThey told me they would write off my account balance and provide me with a zero balance letter, so that I have proof that all of this took place since they refuse to respond to my emails, refuse to be recorded, and will only speak with me briefly via telephoneI have not yet received any sort of paperwork stating my account balance has been written off or that I have a zero balanceI am in limbo with this and I have reached out three times, once a week for three weeks (8/8/16, 8/15/16, and 8/22/16)I shall be reaching out again today, 8/29/ Regards, [redacted] ***
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I have requested this multiple times over the last two monthsIt seems no one is able to confirm or sent if the other payment was transferred overI was informed that was the problem with confirming my zero balanceI have five days to accept or deny this and if I don't it is assumed I am satisfiedIf it has taken over weeks so far, I cannot imagine I would be receiving it in the next five daysCan it be emailed to [redacted] Kind Regards, [redacted] ***
I will copy below the response from our billing team regarding this issueWe have a lot of documentation and notes on this matter if you need complete details. In regards to this patient complaint to the Revdex.com.It appears patient filed the complaint prior to contacting us on 8-4-16.After patient
contacted us, an agreement was reached with the patient and this account has been resolved.Let me know if you need anything else.*** ***
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
This response would be fine, had his response been true. This has been an ongoing situation with multiple contacts since March 1, 2016. In addition to that, the issue still 25 days later has not been resolved. They told me they would write off my account balance and provide me with a zero balance letter, so that I have proof that all of this took place since they refuse to respond to my emails, refuse to be recorded, and will only speak with me briefly via telephone. I have not yet received any sort of paperwork stating my account balance has been written off or that I have a zero balance. I am in limbo with this and I have reached out three times, once a week for three weeks (8/8/16, 8/15/16, and 8/22/16). I shall be reaching out again today, 8/29/2016.
Regards,
[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. Received the email and letter with account at a zero balance.
Regards,
[redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I have requested this multiple times over the last two months. It seems no one is able to confirm or sent if the other payment was transferred over. I was informed that was the problem with confirming my zero balance. I have five days to accept or deny this and if I don't it is assumed I am satisfied. If it has taken over 8 weeks so far, I cannot imagine I would be receiving it in the next five days. Can it be emailed to [redacted]Kind Regards,
[redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below This response would be fine, had his response been trueThis has been an ongoing situation with multiple contacts since March 1, In addition to that, the issue still days later has not been resolvedThey told me they would write off my account balance and provide me with a zero balance letter, so that I have proof that all of this took place since they refuse to respond to my emails, refuse to be recorded, and will only speak with me briefly via telephoneI have not yet received any sort of paperwork stating my account balance has been written off or that I have a zero balanceI am in limbo with this and I have reached out three times, once a week for three weeks (8/8/16, 8/15/16, and 8/22/16)I shall be reaching out again today, 8/29/ Regards, [redacted] ***
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I have requested this multiple times over the last two monthsIt seems no one is able to confirm or sent if the other payment was transferred overI was informed that was the problem with confirming my zero balanceI have five days to accept or deny this and if I don't it is assumed I am satisfiedIf it has taken over weeks so far, I cannot imagine I would be receiving it in the next five daysCan it be emailed to [redacted] Kind Regards, [redacted] ***
Thought a statement had already been sent with her account zeroed out Sending a second statement out today
I will copy below the response from our billing team regarding this issueWe have a lot of documentation and notes on this matter if you need complete details. In regards to this patient complaint to the Revdex.com.It appears patient filed the complaint prior to contacting us on 8-4-16.After patient
contacted us, an agreement was reached with the patient and this account has been resolved.Let me know if you need anything else.*** ***
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
This response would be fine, had his response been true. This has been an ongoing situation with multiple contacts since March 1, 2016. In addition to that, the issue still 25 days later has not been resolved. They told me they would write off my account balance and provide me with a zero balance letter, so that I have proof that all of this took place since they refuse to respond to my emails, refuse to be recorded, and will only speak with me briefly via telephone. I have not yet received any sort of paperwork stating my account balance has been written off or that I have a zero balance. I am in limbo with this and I have reached out three times, once a week for three weeks (8/8/16, 8/15/16, and 8/22/16). I shall be reaching out again today, 8/29/2016.
Regards,
[redacted]
We will send a copy to her email address provided.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. Received the email and letter with account at a zero balance.
Regards,
[redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I have requested this multiple times over the last two months. It seems no one is able to confirm or sent if the other payment was transferred over. I was informed that was the problem with confirming my zero balance. I have five days to accept or deny this and if I don't it is assumed I am satisfied. If it has taken over 8 weeks so far, I cannot imagine I would be receiving it in the next five days. Can it be emailed to [redacted]Kind Regards,
[redacted]
Thought a statement had already been sent with her account zeroed out. Sending a second statement out today.