This review refers to the administrative staff at the Webster officeOur appointment was scheduled/accepted online five weeks in advance Four attempts by me in as many weeks to confirm resulted in no returned calls from Webster on the appointment The Baytown office does answer calls, but all messages forwarded to the Webster staff went unanswered After finally confirming by phone through their Baytown office of our Webster appointment, two business days prior, we were denied the scheduled appointment when we arrived We were offered excuses and given blame from the office staff I was able to reach an administrator in Baytown who apologized and admitted that they have an issue, both with the Webster office staff and their online booking follow up For those wishing to pursue an appointment with this doctor, I recommend you go through their Baytown office, over the phone Or look elsewhere for an office more interested in patient care
This review refers to the administrative staff at the Webster officeOur appointment was scheduled/accepted online five weeks in advance Four attempts by me in as many weeks to confirm resulted in no returned calls from Webster on the appointment The Baytown office does answer calls, but all messages forwarded to the Webster staff went unanswered After finally confirming by phone through their Baytown office of our Webster appointment, two business days prior, we were denied the scheduled appointment when we arrived We were offered excuses and given blame from the office staff I was able to reach an administrator in Baytown who apologized and admitted that they have an issue, both with the Webster office staff and their online booking follow up For those wishing to pursue an appointment with this doctor, I recommend you go through their Baytown office, over the phone Or look elsewhere for an office more interested in patient care