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From: myron s[redacted] <m[redacted]@gmail.com> Sent: Monday, June 5, 2017 1:09 PM To: info Subject: customer complaint case ID [redacted]   This customer and her husband arrived at approximately 2:30 a.m., 30 minutes before closing. Our bartender served them and their bill came to $22. They...

gave her two bills and told her to keep a couple for herself. When she went to put the money in the register, she realized that the two bills were a 20 and a 1.  Because she was at the end of a long shift and very tired, she did not tell the customer of their mistake as she should have.  Instead, she took a bill out of her tip jar to make up the difference.  A few minutes later, the customer and her husband became irate and were asked to leave.  This bartender has worked in this bar for twenty years and is not a thief and is very good with customers. The next time that the customer came in, she accused another bartender of being a racist, and became very loud. She was subsequently asked to leave. Following this, our office manager called the customer's husband who insisted that he gave the bartender $40 that night.  The office manager agreed to make a $40 refund even though she did not believe the customer was right.  At that time, she politely asked the customer not to return to our establishment, as is our right. The customer agreed. The wife picked up the $40 the next day.

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Address: 14 s dewberry st, Harrisburg, Pennsylvania, United States, 17101

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www.chancellerpub.com

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Shady, yet now dead: once upon a time this website was reported to be associated with The pub, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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