The Queen of Dating Reviews (1)
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The Queen of Dating Rating
Description: Coaching - Life, Dating Service
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Review: On 11/18/14, I met Ms. [redacted] to discuss her dating services and what she could provide to me. She met me at a local restaurant and when I came in, she was sitting at the bar. She started talking about her services, while doing so, she was also talking to a gentleman on the other side of her about helping him plan an event. I felt rushed and she wanted payment on the spot. I could not even ask her any questions because the gentleman on the other side of her was standing next to us and she told him to "give her 10 min." I hesitantly gave her a check, intending on reviewing the contract and what the details were. She told me she was busy with appointments that day and would send me a copy the next morning. I waited until Day 2 and still hadn't received anything. It wasn't until Day 3 that she finally sent me a copy of the contract (the terms and conditions and refund policy was not accepted not acknowledged by me, when I gave her payment, the spot for my initial is blank). According to the Attorney General's office, all dating services in CA have a 3 day rescission period. Ms. [redacted] told me when we met that she would send me a copy of the contract the next day and that didn't happen. I was not given a copy of the contract until 3 days after we met, thus preventing me from having the opportunity to review anything before the rescission period was up. 2) As you can clearly see, page 1 of the contract, which has the terms and conditions (including the cancellation policy) of the contract, is not acknowledged or agreed to by me- the spot for an initial is blank. The only page that is signed is page 2 of the contract. Without the first page being initialed, the contract is non-enforceable and I'm entitled to a full refund.I've made 2 attempts to reach Ms. [redacted] requesting a full refund and both attempts have been unsuccessful. I did give her the opportunity to refund the full amount and let her know that I would be pursuing this case in Small Claims Court, if she did not refund the full amount.Desired Settlement: I am entitled a full refund in the amount of $1,450.00.
Business
Response:
Response to Complaint ID [redacted] filed
January 14, 2014
Dear Representative of the Revdex.com,
In response to allegations reported by Ms. [redacted] to
the Revdex.com, the chronology of events in
this matter are as follows:
“On 11/18/14, I met Ms. [redacted] to discuss her dating services and
what she could provide to me. She met me at a local restaurant and when I came
in, she was sitting at the bar. She started talking about her services, while
doing so, she was also talking to a gentleman on the other side of her about
helping him plan an event. I felt rushed and she wanted payment on the spot. I
could not even ask her any questions because the gentleman on the other side of
her was standing next to us and she told him to ‘give her 10 min’. I hesitantly
gave her a check, intending on reviewing the contract and what the details
were. She told me she was busy with appointments that day and would send me a
copy the next morning.”
Ms. [redacted] alleges she was under pressure and rushed
into signing a contract: When Ms. [redacted] arrived a little late for our
appointment, I was sitting at the bar drinking a soft drink and water. I did
mention that I had appointments scheduled all day in casual conversation. Prior
to our appointment, Ms. [redacted] mentioned that she had been “sick with a
cold/flu” and asked if it was okay to
wear jeans. That being said, Ms. [redacted] was well enough to order a Margarita
during our meeting. Despite my booked calendar, I waited for the Ms. [redacted]
who was under the weather, to consume her Margarita, clearly not a sign of
rushing an appointment. I was speaking with the man next to me at the bar
towards the end of our appointment, after Ms. [redacted] signed the contract. I
told the man to give us 10 minutes as we were wrapping up and I would be happy
to continue speaking with him after I was done with my appointment with Ms
[redacted]. Further, our appointment ran over an hour long and in that time, she
had ample opportunity to read the contract and ask questions, ultimately
deciding to move forward with her remittance of payment in the form of a
handwritten personal check. I am unclear about how she “felt rushed”. It is the
responsibility of a legal adult not to execute a contract prior to reading,
understanding and agreeing thereto.
“I waited until Day 2 and still hadn't received anything. It
wasn't until Day 3 that she finally sent me a copy of the contract (the terms
and conditions and refund policy was not accepted not acknowledged by me, when
I gave her payment, the spot for my initial is blank). According to the
Attorney General's office, all dating services in CA have a 3 day rescission
period. Ms. [redacted] told me when we met that she would send me a copy of the
contract the next day and that didn't happen. I was not given a copy of the
contract until 3 days after we met, thus preventing me from having the
opportunity to review anything before the rescission period was up.”
My company does not provide a dating
service. I do not offer a subscription or membership services, nor am I a
matchmaker, therefore the 3 day rescission does not apply. In addition, Ms.
[redacted] did not even propose “postponing” services until November 29th
at 11:00pm and only asked to cancel on December 3rd. Point being, she
received a copy of the contract on November 21th for review so even
IF the non applicable right to rescind did apply, her December 3rd
request was still well outside the 3 day period to cancel.
“The only page that is signed is page 2 of the contract. Without
the first page being initialed, the contract is non-enforceable and I'm
entitled to a full refund.”
There is no designated area to initial within
the body of the contract on either page. There is no designated place for
initials or acknowledgement of the terms and conditions or cancellation policy,
as these clauses are not negotiable. The contract states any changes to the
contract must be written on the contract and initialed by both parties, however
there are no changes handwritten on the contract. Instead, the handwritten
areas on the contract are 1) date of the contract, and 2) where the Queen of
Dating Contract reads:
“PRICE POINTS:
(Check two for this contractual purpose)
o Three dating coaching sessions with the option to purchase more
as needed”
The 2 optional services selected as per contractual purpose are
handwritten next to this verbiage. They are a part of, not changes to. Ms.
[redacted] further consented to the contract by handwriting a personal check in
exchange for these services.
I will reiterate, “it is the responsibility of a legal
adult not to execute a contract prior to reading, understanding and agreeing
thereto”. After Ms. [redacted]’s request to postpone services on November 29th:
“Soooo....I
think I'm going to have to put everything on hold for a little while.
Honestly, I'm just not feeling very well lately, I plan on cutting back on
going out for a while. My Doctor thinks I need surgery (to remove the
infected part of my colon). The recovery time is about 6 weeks. I
guess it was bad timing, if I knew I was going to get sick, I wouldn't have
committed to focusing on my love life until I was well. The bad thing is,
I may be out of work for a couple mos now too. Ugh. :-(”
and
her acknowledgement to awareness of the cancellation
policy and attempt to ‘cut a deal’ with me in her email dated December 3rd:
“Is is
possible to just cancel the contract? I know the contract said there was
no cancellation and no money back but I'm honestly not in a very good
situation. I sold a lot of homes this year but I haven't gotten any
offers accepted in over 30 days now, I only have one sale in escrow and I'm
going to need to take at least 4-6 weeks off in a couple weeks. I already
owe over $1,000 in medical bills (with insurance). I'm just really
stressed out, so at least if I could have that money back, I could put that
towards my medical bills. If you want, I can give something showing that
I have Diverticulitis (I'm not just making it up). If you want to keep a
couple hundred dollars of what I paid you, I'd be fine with that.”,
It seems as if Ms. [redacted] uses illness
as a chronic scapegoat. She stated that she had been sick before our first
meeting and knowingly entered into contract. Later she states “if she knew she
was going to get sick, she wouldn’t have committed to focusing on [her] love
life” after admitting that she had previously been diagnosed with Diverticulitis.
She says she is going to cut back on partying, and just hasn’t been feeling
well, yet invites me to an ugly Christmas sweater event to get clients in
exchange for cancelling her contract. I have pictures of her attendance at this
party despite her poor health.
“I've made 2 attempts to reach Ms. [redacted] requesting a full refund
and both attempts have been unsuccessful. I did give her the opportunity to
refund the full amount and let her know that I would be pursuing this case in
Small Claims Court, if she did not refund the full amount.”
Other than these emails, I have not
received the certified mail that she claims she sent. The correspondence of
this matter was forwarded to my attorney and a cease and desist letter was sent
to Ms. [redacted]. Her response to C&D was notice from the Revdex.com.
SUMMARY
If need be, I am prepared to
sue for defamation and the costs and time associated with this matter. She knew what the contract stated about no
refunds or cancelation and even said that in her original emails. I have pictures of her out partying the week
she claims she was too sick. We do, in fact, have a no refund policy. If extenuating
circumstances warranted consideration to make an exception, we especially don’t
subscribe to false claims, buyer’s remorse, barter, farfetched excuses, or
insistence on a refund 12 days AFTER receipt of contract and AFTER a failed attempt
to use a non applicable 3 day rule to your benefit. I don’t believe Ms.
[redacted] is entitled to a refund based upon the grounds of the cornucopia of lies
and excuses (sick, rushed, illness, sick, partying, 3 day rescission, initials,
certified mail) especially when Ms. [redacted] admitted to having knowledge of
our refund policy. Attached are pictures that show [redacted] partying and attending social events during the week she claims to have been too "ill to continue on as a client.".
Thank you for your time and consideration.